Summary
Work History
Education
Skills
Timeline
Generic

Stephanie Hansen

Laplace

Summary

Dynamic Academy Trainer at Walmart Neighborhood Market with a proven track record in new hire training and employee development. Expert in coaching and relationship building, I enhanced trainee engagement through innovative workshops, resulting in increased productivity and competency. Committed to fostering a culture of continuous improvement and quality assurance.

Work History

Academy Trainer (Supervisor)

Walmart Neighborhood Market
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Promoted culture of continuous improvement by initiating regular training feedback loops.
  • Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
  • Increased employee competency with creation of targeted skill development paths.

Bartender/ Bartender Manager

The Pour House Bar & Grill
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Personal Assistant/PI

Assertive Legal Services
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Displayed absolute discretion at handling confidential information.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.

Education

N/A - Nursing

Southeastern Louisiana University
Hammond, LA

High School Diploma - General Studies

Alfred Bonnabel High School
Kenner, LA
05.2001

Skills

  • New hire training
  • Planning and coordination
  • Public speaking
  • Creative problem solving
  • Coaching and development
  • Relationship building
  • Quality assurance
  • Leadership development
  • Employee performance reviews

Timeline

Academy Trainer (Supervisor)

Walmart Neighborhood Market

Bartender/ Bartender Manager

The Pour House Bar & Grill

Personal Assistant/PI

Assertive Legal Services

N/A - Nursing

Southeastern Louisiana University

High School Diploma - General Studies

Alfred Bonnabel High School

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Stephanie Hansen