Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Lewis

Leesville

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

1
1
year of professional experience

Work History

Shift Leader

Dunkin' Donuts
Fort Polk
04.2025 - Current
  • Supervised and led employees to maintain productivity and customer service levels.
  • Supervised team members during busy shifts to ensure efficient service.
  • Trained new staff on operating procedures and customer service standards.
  • Assisted in training new employees on shift operations.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Resolved customer complaints promptly and professionally.
  • Maintained cleanliness and organization of the store environment for customers.
  • Maintained an organized work environment by delegating tasks to staff.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Education

Lyman High School
Altamonte Springs, FL

Skills

  • Shift leadership
  • Team leadership
  • Staff delegation
  • Employee training
  • Staff training and development
  • Sales and upselling
  • Customer service
  • Store organization
  • Cash handling
  • Effective communication
  • Positive reinforcement
  • Flexible schedule

Timeline

Shift Leader

Dunkin' Donuts
04.2025 - Current

Lyman High School
Stephanie Lewis