Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Stephen moses

New Orleans

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching, and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista Trainer

PJs Coffee Of New Orleans
03.2024 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.

Sales Representative

Coast to Coast
11.2023 - 02.2024


  • Through partnership with companies such as Apple, Samsung, Costco, and Sam's Club; this experience taught me the importance of networking, along with maintaining team and customer relationships

Shift Leader/Manager

Smoothie King
05.2023 - 08.2023
  • My time at smoothie king was a seasonal opportunity to build better leadership skills and communication skills; it also helped me in becoming an asset to those around me in critical situations. As well as a great all around thinker.

Team member

Chick-fil-A
09.2021 - 06.2022
  • My time at chick fil a taught me how to handle tough situations ,and problem solving skills, to help customers find closure and want to come back to our store.

Team Member

Commissary grocery store
09.2016 - 05.2020
  • I worked as a bagger and shopping cart organizer from my sixth- ninety grade year. This job experience had taught me how to be able to efficiently do my task while also keeping customers happy with ease.

Education

Undergraduates - Psychology

University of New Orleans
06.2025

Skills

  • Time management
  • Organizational skills
  • Cognitive Behavioral Therapy
  • Leadership
  • Conflict management
  • Communication skills
  • Customer relationship building
  • Sales closing
  • Punctual and reliable
  • Positive attitude
  • Teamwork and collaboration

Accomplishments

Red-cross certified

Participation inbreast cancer awareness marathons

Honor roll student

A son of Jesus Christ

Certification

  • Driver's License
  • November 2023 to June 2029

Timeline

Barista Trainer

PJs Coffee Of New Orleans
03.2024 - Current

Sales Representative

Coast to Coast
11.2023 - 02.2024

Shift Leader/Manager

Smoothie King
05.2023 - 08.2023

Team member

Chick-fil-A
09.2021 - 06.2022

Team Member

Commissary grocery store
09.2016 - 05.2020

Undergraduates - Psychology

University of New Orleans

Similar Profiles

CREATE PROFILE
Stephen moses