Steven Bennett
Choctaw
Summary
Experienced Sales/Parts Specialist with a strong background in warehouse operations, inventory management, and customer service. Proven ability to enhance supplier relationships and ensure accurate parts issuance, driving efficiency and productivity.
Safety-minded Maintenance Worker tasked with troubleshooting, general plumbing, and minor electrical work. Enthusiastic professional promoting excellent attendance record and willing to assist team members in completing assigned tasks.
Overview
21
21
years of professional experience
Work History
Sales/Parts Specialist
MHC Kenworth
OKC
09.2005 - Current
- Developed relationships with suppliers to enhance sourcing efficiency and cost-effectiveness.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Worked with vendors to place new orders, handle shortage, and resolve defective parts issues.
- Negotiated favorable terms with vendors, securing cost savings without compromising quality or delivery timelines.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Achieved high order accuracy rates by carefully reviewing documentation before submitting purchase requests to suppliers.
Education
High School Diploma -
Choctaw High School
Choctaw OKSkills
- Shipping and receiving
- Warehouse operations
- Returns processing
- Household repairs
- Repair work
- Hand tools
- Power tools
- Minor Carpentry
- Plumbing
- Flooring installation
- Ceiling fan installation
- Drain cleaning
- Furniture assembly
- Repairing pipes and fixtures
- Electrical troubleshooting
Timeline
Sales/Parts Specialist
MHC Kenworth
09.2005 - Current
High School Diploma -
Choctaw High School