Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician/Driver
The HERO Program at New Beginnings
Opelousas
12.2025 - Current
Supervised clients in substance use rehabilitation, fostering a supportive environment for recovery.
Transported clients to and from appointments and offsite functions, ensuring timely access to essential services.
Ensured clients followed policies and rules of the facility
Utilized de-escalation techniques to manage conflicts and maintain a safe environment.
Provided recovery mentoring to support clients in their journey towards sobriety.
Monitored patient safety in all areas of the facility.
Established and maintained professional relationships with clients, staff, and public to enhance communication and support.
Monitor
Sanctuary
Iowa
04.2025 - 10.2025
Monitored facility compliance with safety regulations, ensuring a secure atmosphere for clients and staff.
Ensured clients followed policies and rules of the facility
Implemented de-escalation techniques to diffuse tense situations.
Supervised clients in substance use rehabilitation and workforce programs, promoting accountability and personal growth.
Provided recovery mentoring to clients
Reported incidents and irregularities to management promptly.
Maintained accurate records of daily activities and observations.
Substance Abuse Tech Supervisor
STEPS Recovery Solutions
Lafayette
03.2023 - 01.2025
Led daily recovery-educational groups throughout the week.
Worked intimately with clients on relapse prevention, staying motivated for treatment, and cultivating life skills
Managed technicians on both day and night shifts.
Ensured all policies and procedures of the facility were followed.
Maintained a respectful and empathetic yet firm rapport with clients.
Issued and supervised all documentation completed by technician staff.
Coordinated van schedules and driver assignments, enhancing timely transportation access for clients to recovery services.
Transported clients to outside recovery meetings
Utilized Lightningstep software for client management and documentation.
22 months of Supervisor experience
22 months of Facility Coordinating experience
Monitored the flow of facility supplies
Maintained facility standards and functionality to support daily operations.
Assisted in the admission of clients
Created and maintained employee scheduling
Performed monthly facility and van inspections
Coordinated van scheduling and outings
Directed and observed clients in their daily activities
Completed all supply and drug screen inventory lists.
Behavioral Health Technician / School Behavioral Support at Amergis Healthcare StaffingBehavioral Health Technician / School Behavioral Support at Amergis Healthcare Staffing