Summary
Overview
Work History
Education
Skills
Timeline
Generic

STEVEN WILLIAMS

Arnaudville

Summary

I am customer service driven with a great understanding of the people in the area I work at. Every company I've worked for I've increased customer count and sales. Driven to get better and to move up in the company. I take pride in giving the company and our customers I serve 100% effort.

Overview

10
10
years of professional experience

Work History

Manager of Operations

Bluelink Wireless / AT&T
11.2024 - Current

Greet and assist customers with their wireless needs.

Hire and train employees.

Conducted regular coaching sessions to enhance team performance.

Outside marketing to generate more business.

Inventory.

Schedules.

Keeping store clean and organized.

Keep store planogram up to date.

Manager

Take 5 Car Wash
11.2023 - 04.2024
  • Hire and train new employees
  • Daily coaching to achieve sales target
  • Resolved issues and identified solutions to avoid repeat problems
  • Problems pertaining to customer issues, employees, and the car wash
  • Assist customers at the payment center
  • Pitch membership to potential customers
  • Keep parking lot and tunnel clean
  • Engage with customers using detail center and vacuums
  • Deposits and paperwork
  • Coached and mentored employees through technical challenges

Manager

Dollar General Store
04.2021 - 01.2023
  • Hire and train new employees
  • Unload truck and workout freight
  • Run sales register
  • Workout back stock
  • Dispose of expired products
  • Keep up with store planograms
  • Keep store and parking lot clean
  • Paper work and deposits

Relief Manager

RaceTrac
06.2020 - 04.2021
  • Train new employees
  • Cook breakfast, lunch, dinner
  • Run sales register
  • Keep store and parking lot clean
  • Stock all products

Store Manager

Cricket Wireless
06.2018 - 06.2020
  • Hire and train new employees
  • Daily coaching to achieve sales goal
  • Go out and train employees at struggling stores to help reach sales goals
  • Greet and assist customers with their wireless needs
  • Check in inventory
  • Daily inventory check
  • Market and partner up with local businesses to increase sales
  • Paperwork and deposits

Store

Verizon Wireless
09.2015 - 06.2018
  • Hire and train new employees
  • Daily coaching to achieve sales goal
  • Go out and train employees at struggling stores to help reach sales goals
  • Greet and assist customers with their wireless needs
  • Check in inventory
  • Daily inventory check
  • Market and partner up with local businesses to increase sales
  • Paperwork and deposits

Education

Computer Information Technology -

Louisiana State University of Eunice
Eunice, LA

Skills

  • Employee training and development
  • Time management
  • Performance evaluations
  • Networking and collaboration
  • Strategic planning
  • Develop employee knowledge
  • Hiring and training
  • Staff development
  • Adequate computer skills
  • Customer service oriented

Timeline

Manager of Operations

Bluelink Wireless / AT&T
11.2024 - Current

Manager

Take 5 Car Wash
11.2023 - 04.2024

Manager

Dollar General Store
04.2021 - 01.2023

Relief Manager

RaceTrac
06.2020 - 04.2021

Store Manager

Cricket Wireless
06.2018 - 06.2020

Store

Verizon Wireless
09.2015 - 06.2018

Computer Information Technology -

Louisiana State University of Eunice
STEVEN WILLIAMS