Summer Eymard
Slidell
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes collaborative approach to drive process improvements and achieve organizational goals. Track record of enhancing efficiency and productivity through innovative solutions.
Overview
15
15
years of professional experience
Work History
Senior Associate Manager
Cracker Barrel Old Country Store
11.2018 - Current
- Ensured regulatory compliance across all aspects of operations by staying up-to-date on industry changes and implementing necessary updates accordingly.
- Trained managers for stores in the district
- Assisted in talent acquisition efforts by participating in interviews, assessing candidate qualifications.
- Championed change management efforts during organizational restructuring periods.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Library Volunteer
Hancock County Library System
01.2010 - Current
- Maintained clean, safe library environments for optimized customer comfort.
- Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
- Performed basic book reshelving and obtained items from book drop.
- Conducted circulation and shelving duties, maintaining orderly, organized displays.
- Greeted visitors, answered questions, and made book recommendations across subjects and genres.
- Located books, magazines and other materials quickly according to patron requests.
- Supported community outreach efforts by assisting in the planning and execution of library events and programs.
Employee Training Coordinator
Cracker Barrel Old Country Store
11.2015 - 10.2018
- Managed a team of trainers, ensuring consistent delivery of high-quality instruction and content across all departments.
- Contributed to company-wide initiatives aimed at improving overall employee satisfaction and engagement, promoting a positive work environment.
- Implemented innovative learning solutions such as e-learning platforms, increasing accessibility and flexibility for employees.
- Conducted post-training follow-up sessions with employees to reinforce learned concepts and address any lingering questions or concerns.
- Supported and trained close to a hundred staff members to achieve and maintain top client satisfaction.
- Adapted quickly to changing business needs by updating training materials and methodologies accordingly.
- Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
- Monitored progress of trainees, providing constructive feedback and additional support when necessary to ensure success in their roles.
Education
Bachelor’s Degree - Criminal Justice
University Of Southern Mississippi
Gulf Park, Hattiesburg, MS12.2018
Associates - General Education
Pearl River Community College
Bay St. Louis, MS05.2015
Skills
- Operations management
- Planning and scheduling
- E-learning development
- Training program development
- Human resources
- Problem-solving
- Time management
- Learning management systems
- Multitasking and organization
- Training curriculum development
- Team collaboration
- Employee development strategies
Awards
- ETC of the District, 09/01/18
- President’s List, 12/01/15
- Dean’s List, 05/01/18
Timeline
Senior Associate Manager
Cracker Barrel Old Country Store
11.2018 - Current
Employee Training Coordinator
Cracker Barrel Old Country Store
11.2015 - 10.2018
Library Volunteer
Hancock County Library System
01.2010 - Current
Bachelor’s Degree - Criminal Justice
University Of Southern Mississippi
Associates - General Education
Pearl River Community College
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