Summer Stevens

· Proficiency in managing the establishment’s operations including assigning employee duties, addressing customer requests, onboarding and aligning new employees, and ensuring positive customer relations

· Managed collaboration and communication between departments to meet client contractual agreements

· Technical skills in understanding and following ATC regulatory compliance

· Led staff in team building initiatives and group sales events

· Took charge in managing customer relations, addressing client requests, and fulfilling multi-phase projects with tight deadlines

· Planned and executed photoshoots for clientele including portraits, events, and commercial projects

· Managed customer relations and ensured client-driven projects were completed

· Resolved and escalated customer inquiries and issues, providing solutions and ensuring positive outcomes

· Developed and maintained strong relations with key clients, addressing their needs and ensuring their satisfaction

· Managed client-driven accounts payable and accounts receivable expenses

· Managed stock and inventory receiving, handled cash, credit, and debit transactions ensuring proper accounting

· Assisted customers with inquiries and provided excellent customer service.

· Onboarded new employees on standard procedures and customer service standards.

· Managed pro sales transactions and provided customers prompt, friendly service

· Resolved customer issues and concerns promptly, fostering customer loyalty and brand trust