Sydney Gressaffa
Slidell
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding needs. Strong communication and interpersonal skills for providing resolutions to conflict.
Overview
7
7
years of professional experience
Work History
ABA Therapist
Gulf South Autism
02.2022 - Current
- Used shaping and chaining procedures, discrete trial training and incidence teaching during therapy.
- Engaged children in interactive and meaningful play during downtime.
- Contributed knowledge and abilities toward success of parent team meetings, therapist meetings and patient assessments.
- Managed client-specific behavior reduction strategies in line with behavior intervention plan.
Server
One Thirteen
07.2020 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Fitness Consultant And Certified Personal Trainer
Cross Gates Family Fitness
01.2021 - 09.2021
- Performed Functional Movement Screening.
- Developed fitness plans based on client's progression/regression.
- Coached small group personal training sessions with diverse age groups.
- Utilized Fit3d DEXA scan system to assess clientele.
Customer Service Representative
Paradigm Health Systems
02.2017 - 11.2019
- Assisted in medical records and administration.
- Advised members of their current coverage.
- Digitized client medical records.
- Provided appointment scheduling services for clients.
- Obtained knowledge of HIPAA, medical insurance, and various physician disciplines.
Education
Bachelor of Science - Fitness and Human Performance
Southeastern Louisiana University
Hammond, LA05.2021
Pope John Paul II High School
Slidell, LA05.2016
Skills
- Active Listening
- Client Relationship Management
- Data Analytics
- Mental Health Assessment
- Applied Behavior Analysis
- Treatment Plan Development
- Employee Training
- Encouragement and Motivation
Affiliations
- Phi Mu sorority
- Ducks Unlimited
- Dean's List
- Phi Mu: Intramural Chairman
Timeline
ABA Therapist
Gulf South Autism
02.2022 - Current
Fitness Consultant And Certified Personal Trainer
Cross Gates Family Fitness
01.2021 - 09.2021
Server
One Thirteen
07.2020 - 02.2022
Customer Service Representative
Paradigm Health Systems
02.2017 - 11.2019
Bachelor of Science - Fitness and Human Performance
Southeastern Louisiana University
Pope John Paul II High School
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