Sylvia Webb

*Lead, Coach and develop across the state of Louisiana.

*Set clear performance, expectations and hold accountability for meeting KPI's.

*Support hiring, onboarding, training and successful daily planning.

*Make sure advocates are aligns with company policies.

*Analyze sakes trend

*Ensure consistent execution of promotions, pricing and product launches.

*Oversee scheduling, inventory accuracy and daily deposits.

*Conduct regular store visits, drawer audits and performance reviews.

*Ensure all advocates deliver a green glove customer experience.

*Ensure all advocates have the necessary tools needed to be successful.

*Go out and do quality events to drive traffic in stores.

• Supervised daily store operations, ensuring adherence to company policies and procedures.
• Trained and mentored new team members on customer service standards and sales techniques.
• Managed inventory control processes, optimizing stock levels and reducing shrinkage.
• Led scheduling efforts to enhance staff efficiency and maintain optimal coverage during peak hours.