Taishanae Shorty
Jackson Hewitt
Gonzales
5
years of professional experience
Detail-oriented professional seeking entry-level role in financial services. Offers strong customer service, cash handling, and communication skills. Focused on delivering accurate financial transactions and enhancing organizational success while pursuing growth in the banking and finance sector.
Work History
Seasonal Tax Preparation Assistant
5 Years 4 Months- Assisted clients in completing tax preparation forms accurately and efficiently.
- Provided support in managing client documents and ensuring compliance with regulations.
- Organized and maintained a filing system for client records to enhance accessibility.
- Coordinated appointment schedules, optimizing client service flow during peak periods.
- ProFiler Tax software
- Over 150 returns per season
Guest Service Representative
1 Year 2 Months- Delivered exceptional customer service, resolving inquiries and concerns efficiently.
- Managed patient check-in processes, ensuring accurate information collection and verification.
- Coordinated communication between departments to facilitate patient care and satisfaction.
- Implemented feedback mechanisms to enhance service delivery and patient experience.
Casino Cashier
2 Years 1 Month- Processed cash transactions accurately and efficiently at gaming tables and cashier stations.
- Balanced cash drawers daily, ensuring accuracy in financial reporting and accountability.
- Assisted customers with inquiries, providing exceptional service to enhance guest experience.
- Processed high-volume cash transactions accurately and efficiently while maintaining exceptional customer service.
- Counted, verified, and balanced cash drawers at the beginning and end of each shift with minimal discrepancies.
- Exchanged cash for gaming chips and redeemed chips for cash in accordance with company policies.
- Detected counterfeit currency and identified suspicious transactions using established security procedures.
- Resolved customer questions and transaction issues in a professional and courteous manner.
- Accurately recorded transactions using computerized cash management systems.
Education
High School Diploma
- Honoree of [class of 2018]
Bachelor of Science - Accounting And Finance
Associate of Science - Surgical Technology
Skills
Cash handling
Cash drawer balancing (20
000)
Daily accuracy
Processing payments
Data entry
Customer service
Accuracy
Attention to detail
Microsoft Office
Detail orientation
Time management
Teamwork
Communication
Confidential information handling
10-key calculator; coin counter
Microsoft power point
Microsoft Excel
Timeline
Guest Service Representative
Womens Hospital
05.2024 - 07.2025Read More
Casino Cashier
Lauberge Casino
02.2022 - 03.2024Read More
Seasonal Tax Preparation Assistant
Jackson Hewitt
03.2021 - CurrentRead More
Donaldsonville High School
High School Diploma
Read More
Southeastern Louisiana University
Bachelor of Science from Accounting And Finance
Read More
Fortis College
Associate of Science from Surgical Technology
Read More