Summary
Overview
Work History
Education
Skills
Accomplishments
University service
References
Timeline
Generic

Tamea Sibley

Shreveport

Summary

Outstanding personality, with the dedication and determination to excel at any given task or assignment and ready to advance my career in any field.

Overview

9
9
years of professional experience

Work History

Truck Dispatcher

Evans Energy Resources, LLC
01.2018 - 12.2022
  • Dispatched drivers on contracted loads by relaying pickup and delivery information
  • Provided informed directions & specific instructions for drivers regarding material placement
  • Kept records, monitored driver daily logs for errors or violations
  • Provide effective communication between the customer and driver when truck issues arise with freight on board
  • Assist drivers in meeting their maximum potential while maintaining delivery time specifications

Call Center Supervisor

Teleperformance USA
01.2016 - 12.2020
  • Monitored calls and provided feedback during coaching sessions
  • Create and develop plans to ensure team achieves business objectives
  • Provide constructive feedback and obtain improvement commitments from staff
  • Provided and documented performance feedback through daily, weekly and monthly one-on-one sessions, performance reviews and goal setting

Shift Leader/Trainer

McDonald’s
01.2014 - 12.2016
  • Communicate with customers in a fast and friendly manner
  • Train oncoming employees
  • Quickly and accurately processed meal orders while developing rapport with customers
  • Resolved customer needs using professionalism and sensitivity

Education

High School Diploma -

Booker T. Washington New Technology High School
Shreveport, LA
05.2016

Associate of Practical Nursing -

Northwest Louisiana Technical Community College
Shreveport, LA
10.2024

Certified Nursing Assistant -

Northwest Louisiana Technical Community College
Shreveport, LA
07.2023

Phlebotomy Certification -

Southern University of Shreveport
Shreveport, LA
12.2021

Skills

  • Time Management
  • Decision-Making Capabilities
  • Leadership Skills
  • Organizational Skills
  • Computer Skills
  • Multitasking
  • Creativity
  • Diverse/Complex Cultural Sensitivity
  • Interprofessional Collaboration Skills

Accomplishments

  • 2016, National Honors Society, Booker T. Washington New Technology High School
  • 2024, Phi Theta Kappa Honors Society, Northwest Louisiana Technical Community College

University service

2024, School of Practical Nursing Class President, Northwest Louisiana Technical College

References

Available upon request.

Timeline

Truck Dispatcher

Evans Energy Resources, LLC
01.2018 - 12.2022

Call Center Supervisor

Teleperformance USA
01.2016 - 12.2020

Shift Leader/Trainer

McDonald’s
01.2014 - 12.2016

Associate of Practical Nursing -

Northwest Louisiana Technical Community College

Certified Nursing Assistant -

Northwest Louisiana Technical Community College

Phlebotomy Certification -

Southern University of Shreveport

High School Diploma -

Booker T. Washington New Technology High School

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Tamea Sibley