Dynamic training professional with over 10 years of experience in developing and delivering effective training programs. Strong interpersonal communication and creative problem-solving skills have fostered team collaboration and improved staff performance, driving impactful results in training and development initiatives.
Overview
15
15
years of professional experience
Work History
Trainer
Capitol Bridge Health Services
01.2014 - Current
Evaluated training effectiveness through assessments, feedback, and performance metrics.
Mentored junior trainers, fostering professional growth and knowledge sharing within the team.
Facilitated workshops promoting best practices in patient care and operational efficiency.
Led initiatives to enhance employee engagement through innovative training strategies and team-building activities.
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Facilitated team-building exercises to foster collaboration between department members.
Assistant Store Manager
Circle K Convenience Store
10.2011 - 05.2013
Supervised daily operations to ensure store compliance with corporate standards and policies.
Trained and mentored staff on customer service excellence and operational efficiency.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed sales data to identify trends and develop strategies for increasing revenue.
Managed scheduling and labor costs to maintain budgetary constraints while ensuring adequate staffing.
Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
GED -
Delgado Community College
New Orleans, LA
09-2013
Skills
New hire training
Planning and coordination
Public speaking
Creative problem solving
Train-the-trainer
Group and individual instruction
Course planning
Training needs analysis
Interpersonal communication
Subject matter expertise
Materials preparation
Feedback delivery
Interests
Gym Workouts
I participate in low-impact exercises to strengthen core muscles
I participate in various sports activities for physical activity, camaraderie, and personal growth
Passionate about balancing physical health with mental and emotional wellness
Enjoy participating in jogging for overall physical and mental well-being