Overview
Work History
Education
Skills
Timeline
Generic

Ta’Mishia Fields

Bossier

Overview

6
6
years of professional experience

Work History

Assistant Teacher

Seesaw Learning Center
09.2024 - 02.2025
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Customer Service Representative

Young Williams
08.2022 - 11.2023
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
  • Customized support strategies for high-priority clients to ensure their specific needs were met.
  • Participated in training programs to enhance product knowledge and customer service skills.

Customer Service Representative

Bossier Community Actions
01.2022 - 08.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Assistant Teacher

Stonewall Learning Center
04.2021 - 12.2021
  • Supported assessment and feedback processes for students to track academic progress.
  • Assisted in classroom management to promote a respectful and productive learning atmosphere.
  • Organized materials and resources for lessons to ensure smooth daily operations.
  • Supported student physical, mental, and social development using classroom games and activities.

Customer Service Representative

Teleperformance USA
03.2021 - 04.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

McDonald's
02.2019 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bossier High School
Bossier City, LA
05.2021

Skills

  • Parent-teacher communication
  • Behavior management
  • Oral communication
  • Lesson planning
  • Professional development

Timeline

Assistant Teacher

Seesaw Learning Center
09.2024 - 02.2025

Customer Service Representative

Young Williams
08.2022 - 11.2023

Customer Service Representative

Bossier Community Actions
01.2022 - 08.2022

Assistant Teacher

Stonewall Learning Center
04.2021 - 12.2021

Customer Service Representative

Teleperformance USA
03.2021 - 04.2021

Cashier

McDonald's
02.2019 - 02.2021

Bossier High School

Similar Profiles

CREATE PROFILE
Ta’Mishia Fields