Tammy Wood
Haughton
Summary
Reliable, hardworking, and enthusiastic housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Overview
12
12
years of professional experience
Work History
Housekeeper
KTBS 3
Shreveport
05.2022 - Current
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Swept and mopped private stairways and hallways.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Maintained clean floors throughout property by sweeping, scrubbing and vacuuming.
- Inspected offices after cleaning to ensure they were presentable.
- Emptied wastebaskets and dusted offices to reduce spread of germs and enhance freshness.
- Ensured cleanliness of outside areas surrounding office building.
Housekeeper
Glen Retirement Center
Shreveport
10.2020 - 05.2022
- Cleaned resident rooms and common areas to maintain a hygienic environment.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash bins throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Laundry Attendant
Soap Opera Laundromat
Bossier City
07.2015 - 12.2019
- Operated laundry machines and ensured proper loading procedures.
- Sorted, washed, dried, and folded customer laundry efficiently.
- Implemented safety protocols for equipment operation and chemical handling.
- Resolved customer complaints promptly to ensure satisfaction with services.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Transported laundry in carts and sorted dirty items by load type.
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Took payment for completed services and issued receipts with cash register.
Custodian
Oak Park Elementary School
Shreveport
01.2014 - 06.2015
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Adhering strictly to health and safety regulations while performing duties.
- Disposed of waste following safety protocols to promote cleanliness.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
Skills
- Punctual, hardworking, and reliable
- Attention to detail
- Organizational skills
- Adaptability
- Excellent oral and written communication
- Time management
- Customer Service
- Teamwork
- Quality Control
- Problem Solving
- Decision Making
- Leadership
Timeline
Housekeeper
KTBS 3
05.2022 - Current
Housekeeper
Glen Retirement Center
10.2020 - 05.2022
Laundry Attendant
Soap Opera Laundromat
07.2015 - 12.2019
Custodian
Oak Park Elementary School
01.2014 - 06.2015