
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service, both in person and remote work, Highly organized, proactive, and punctual. Works well within team/autonomous settings
• Managed returns, transactions, and customer inquiries • Maintained organized service area and supported team operations
• Handled high call volumes, billing questions, and service requests
• De-escalated concerns and met performance metrics
• Assisted customers with prescriptions, orders, and account inquiries • Resolved issues, ensured compliance, and documented interactions