Tara Gardner
Bossier city
Summary
Compassionate Nursing Unit Clerk recognized for high productivity and efficient task completion. Specialized in patient record management, medical terminology accuracy, and interdepartmental communication. Excel at time management, empathy, and adaptability to ensure optimal support to nursing staff and patient care. Possess strong organizational skills essential for maintaining smooth unit operations.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Nursing Unit Clerk
Willis Knighton Medical Center
Shreveport
11.2016 - Current
- Managed patient records and ensured confidentiality compliance at a major medical center.
- Coordinated communication between healthcare staff and patients for efficient information flow.
- Scheduled appointments and maintained calendars for nursing staff to optimize workflow.
- Utilized electronic health record systems to update patient information accurately.
- Assisted in patient admissions and discharges to streamline hospital operations effectively.
- Maintained inventory of office supplies and medical forms for operational efficiency.
- Provided clerical support during emergencies, ensuring smooth unit functionality under pressure.
- Responded to patient requests in an efficient manner while maintaining confidentiality at all times.
- Performed receptionist duties including greeting visitors, answering phones, responding to emails and directing incoming calls.
- Answered telephone inquiries from patients, physicians, and other healthcare staff.
- Maintained confidential patient records and medical charts.
- Acted as liaison between nursing staff and other departments within the hospital when needed.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Front Desk Medical Receptionist
Colon & Rectal Associate
- Greeted patients warmly and ensured a welcoming environment.
- Managed appointment scheduling using electronic health record systems.
- Verified patient insurance information and collected co-pays efficiently.
- Answered incoming calls and addressed patient inquiries promptly.
- Maintained accurate patient records and updated information as needed.
- Handled patient check-in and check-out processes with attention to detail.
- Called patients to confirm scheduled appointments and obtain additional details.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
Education
Bossier High School
Bossier City, LASkills
- Patient record management
- Electronic health records
- Appointment scheduling
- Insurance verification
- Confidentiality compliance
- Healthcare communication
- Problem solving
- Effective communication
- Team collaboration
- Reliability
- Multitasking Abilities
- Continuous improvement
- Self motivation
Certification
- Phlebotomy certification 2019
Timeline
Nursing Unit Clerk
Willis Knighton Medical Center
11.2016 - Current
Front Desk Medical Receptionist
Colon & Rectal Associate
Bossier High School