Tarah Oleson
Jonesboro
Summary
Dedicated professional with extensive experience in election management and clerical support. Skilled in training teams and optimizing workflows, consistently delivering high-quality service and support to voters while maintaining accuracy and compliance.
Overview
13
13
years of professional experience
Work History
Head Election Clerk
Craighead County
Jonesboro, AR
05.2024 - Current
- Managed voter registration processes to ensure accuracy and compliance with regulations.
- Assisted in conducting elections, ensuring smooth operation of polling sites and equipment.
- Trained new election workers on procedures and best practices for efficient operations.
- Coordinated logistical arrangements for electoral materials, including ballots and voting machines.
- Implemented quality control measures to enhance accuracy in vote counting processes.
- Distributed ballots to voters and answered questions concerning voting procedures.
- Furnished assistance and advice to new voters on proper steps and procedures.
- Compiled company information and related material and distributed it to candidates.
- Demonstrated exceptional attention to detail in verifying voter identification documents, ensuring compliance with election laws and regulations.
- Collaborated with fellow Election Clerks to develop best practices for efficient polling place operations.
- Managed high-pressure situations, effectively handling large volumes of voters during peak times to minimize wait times.
- Maintained confidentiality of sensitive voter data while adhering to strict privacy policies and procedures during vote tabulations.
- Provided exceptional customer service to all voters by answering inquiries, addressing concerns, and guiding them through the voting process.
- Maintained secure voting environment by promptly addressing and resolving any discrepancies or issues during elections.
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Optimized workflow efficiency by continually organizing supplies, equipment, and signage throughout the day for convenient access during busy periods.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
Deputy Clerk
Craighead County
Jonesboro, AR
09.2020 - Current
- Managed daily operations of county clerk office, ensuring efficient workflow and timely completion of tasks.
- Assisted in training new staff on office procedures and document management systems.
- Oversaw financial transactions related to fees, ensuring accuracy in accounting practices.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problem-solving.
- Maintained records and spreadsheet for all Drainage and Fire Districts.
- Kept up with supply orders.
- Scheduled, supervised and executed shred pick ups for record purge yearly.
- Conducted, took minutes and typed minutes for Quorum Court meetings every two weeks.
- Trained new clerks on office procedures.
Deputy Probate Clerk
Craighead County
Jonesboro, AR
09.2020 - 05.2024
- Processed probate filings and maintained accurate case records to ensure compliance with statutory requirements.
- Reviewed legal documents for completeness and accuracy, minimizing errors in case management systems.
- Trained new staff on procedural protocols and system usage, enhancing team efficiency and knowledge retention.
- Led initiatives to improve case tracking processes, increasing overall workflow efficiency within the department.
- Assisted grieving families during difficult times by demonstrating empathy and sensitivity while guiding them through the probate process.
- Improved client satisfaction by providing clear, concise explanations of probate procedures and requirements.
- Contributed to a well-organized office environment by efficiently managing daily tasks and keeping accurate records.
- Maintained confidentiality and security of sensitive information through proper handling of estate documentation.
- Ensured compliance with state regulations regarding inheritance taxes, property transfers, and related matters.
- Demonstrated expertise in estate administration by accurately interpreting wills, trusts, and other relevant documents.
- Continually updated knowledge of probate law changes and trends by attending industry conferences, training seminars, and staying current with relevant publications.
- Reduced errors and delays in probate cases by meticulously reviewing legal documents for accuracy.
- Managed heavy caseloads, effectively prioritizing duties and meeting deadlines, resulting in timely resolutions of probate matters.
- Enhanced efficiency in the probate department by implementing electronic document management systems.
- Streamlined probate processes by organizing and maintaining accurate case files.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Performed routine data entry or document management.
Billing Clerk/Finance Analyst
NEA Baptist Memorial Hospital
Jonesboro, AR
05.2017 - 02.2020
- Processed patient billing information accurately and efficiently to ensure timely reimbursement.
- Reviewed billing claims for compliance with hospital policies and regulations, reducing errors significantly.
- Collaborated with healthcare providers to resolve discrepancies in billing statements, enhancing customer satisfaction.
- Trained new staff on billing software and procedures, fostering a knowledgeable team environment.
- Implemented workflow improvements that streamlined billing processes and increased operational efficiency.
- Conducted regular audits of billing records to maintain accuracy and integrity of financial data.
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
- Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
- Processed customer invoices, credit memos and payments within established timelines.
- Maintained detailed records of customer payments and billing adjustments.
Activity Director
Three Rivers Healthcare and Rehabilitation
Marked Tree, AR
05.2013 - 07.2014
- Developed and implemented engaging recreational programs for residents to enhance overall well-being.
- Coordinated special events and activities, promoting resident participation and community engagement.
- Trained and supervised activity staff, fostering a collaborative and supportive environment.
- Evaluated resident needs to tailor activities that promote physical, mental, and emotional health.
- Established partnerships with local organizations to enrich programming options available for residents.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
Education
High School Diploma -
Bay High School
Bay, ARSkills
- Dependability
- Voter education
- Dispute resolution
- Budget management
- Media relations
- Election law
- Interpersonal Skills
- Organizational Skills
- Ability to communicate with people of all ages
- Computer, phone, fax etc
- Confidentiality
- Teamwork
- Customer service
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Timeline
Head Election Clerk
Craighead County
05.2024 - Current
Deputy Clerk
Craighead County
09.2020 - Current
Deputy Probate Clerk
Craighead County
09.2020 - 05.2024
Billing Clerk/Finance Analyst
NEA Baptist Memorial Hospital
05.2017 - 02.2020
Activity Director
Three Rivers Healthcare and Rehabilitation
05.2013 - 07.2014
High School Diploma -
Bay High School