Tareon Musgrow
Baton Rouge
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Technical Expert
Apple Inc.
09.2022 - Current
- Delivered efficient troubleshooting, diagnosis, and repair of modular and electronic issues in a fast-paced, collaborative environment
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Applied electrical engineering principles to effectively troubleshoot and resolve complex computer hardware problems.
Squad Leader
U.S. Army National Guard (Combat Engineer)
05.2020 - Current
- Led a team of soldiers, showcasing leadership, decisiveness, and tactical expertise in high-pressure situations
- Developed and executed strategic plans, demonstrating strong problem-solving and adaptability relevant to project management in electrical engineering
- Trained team members in technical procedures and safety protocols, emphasizing mentoring and knowledge sharing.
Education
Electrical Engineering
Southern A&M University
Baton Rouge, LA05.2026
Skills
- Proficient in electrical circuit analysis, design, and troubleshooting
- Demonstrated leadership, adaptability, and problem-solving abilities in military contexts
- Excellent problem-solving abilities and teamwork skills honed through military training and various engineering projects
- Possess widespread knowledge of various programming languages, including C, Python, and MATLAB, enabling effective software development for diverse engineering applications
- Software Development
- Machine Learning
- System Administration
- Big Data Analytics
- Business Intelligence
- Virtualization Technologies
- Mobile Application Development
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Microsoft Windows and Office
- Problem-solving abilities
- Organizational Skills
- Excellent Communication
- Reliability
- Team Collaboration
- Network support
- Active Listening
- Effective Communication
- Remote Support
- Desktop support
- Friendly and Patient
- Troubleshooting Network Issues
- Software Installation
- Team building
- Technical issues analysis
- Self Motivation
- Hardware and Software Repair
- Network configuration
- Technical Troubleshooting
Currentoccupation
Student
Personal Information
Title: Electrical Engineer
Timeline
Technical Expert
Apple Inc.
09.2022 - Current
Squad Leader
U.S. Army National Guard (Combat Engineer)
05.2020 - Current
Electrical Engineering
Southern A&M University
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