Tariel Wills
New Orleans
Summary
Dynamic Pharmacy Operations Manager with a proven track record at Walgreens, excelling in workflow optimization and team training. Expert in prescription verification and patient counseling, I drive performance enhancements and foster collaboration to elevate customer service. Committed to professional ethics, I enhance pharmacy productivity and ensure compliance with regulatory standards.
Overview
9
9
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
New Orleans, LA
04.2024 - Current
- Oversaw daily pharmacy operations, ensuring compliance with regulatory standards and company policies.
- Streamlined medication dispensing processes, enhancing workflow efficiency and accuracy.
- Managed inventory control, optimizing stock levels and reducing medication shortages.
- Led team training initiatives, improving staff proficiency in pharmacy software systems.
- Analyzed operational metrics to identify areas for improvement and drive performance enhancements.
- Collaborated with healthcare providers to enhance patient care services and resolve medication-related issues.
- Developed strategic plans for service expansion, increasing overall pharmacy productivity and customer satisfaction.
Designated Hitter
Walgreens
New Orleans, LA
10.2021 - 04.2024
- Executed timely product restocking to maintain optimal inventory levels.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Monitored store displays for compliance with promotional guidelines and standards.
- Collaborated with team members to ensure smooth daily operations and workflow efficiency.
Key Holder
Shoe Department
New Orleans, Louisiana
04.2018 - 10.2021
- Assisted customers with product selection and inventory inquiries.
- Managed cash register operations and processed transactions accurately.
- Maintained store organization and ensured clean presentation of merchandise.
- Monitored stock levels and coordinated restocking efforts with team members.
Summer Youth Employee
Housing Authority of New Orleans
New Orleans, LA
06.2017 - 07.2017
- Assisted with daily operations, ensuring compliance with safety protocols and regulations.
- Supported community engagement initiatives, facilitating communication between residents and staff.
- Organized files and documentation, enhancing accessibility for team members and stakeholders.
- Participated in training sessions to develop skills in property management and tenant relations.
Education
High School Diploma -
Lake Area New Tech Early College High School
New Orleans, LA05.2017
Skills
- Prescription verification
- Medication dispensing
- Patient counseling
- Workflow optimization
- Training and mentoring
- Team building
- Professional ethics
- Staff training
- Immunizations
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Organizational skills
Timeline
Pharmacy Operations Manager
Walgreens
04.2024 - Current
Designated Hitter
Walgreens
10.2021 - 04.2024
Key Holder
Shoe Department
04.2018 - 10.2021
Summer Youth Employee
Housing Authority of New Orleans
06.2017 - 07.2017
High School Diploma -
Lake Area New Tech Early College High School