Taylan Levine
Lake Charles
Summary
Highly motivated and dedicated customer service representative with a passion for providing exceptional service. Seeking a challenging role where I can utilize strong communication skills, problem-solving abilities, and a positive attitude to enhance customer satisfaction and contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Phlebotomist
Lake Charles Memorial Hospital
Lake Charles, LA
02.2026 - Current
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Reduced patient wait times by implementing effective appointment scheduling system.
- Verified proper storage and transportation of specimens to laboratories.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Monitored supply levels and placed orders for laboratory supplies.
Phlebotomist
Lifeshare Blood Center
Lake Charles, LA
02.2024 - 02.2026
- - Perform venipuncture accurately while minimizing patient discomfort.
- - Verify patient identity and clearly prepare patients for procedures.
- - Monitor patients for reactions during and after collection.
- - Collect, label, and handle blood samples with precision.
- - Maintain a clean, organized, and safe work area.
- - Keep supplies well-stocked for efficient workflow.
Sales Associate
Walmart
Lake Charles, LA
03.2022 - 12.2023
- - Assisted customers with locating items and product questions.
- - Shopped customer orders under tight deadlines.
- - Carefully bagged and handled items to ensure product quality.
- - Recommended alternatives for out-of-stock items.
- - Maintained sanitary and safe shopping practices.
- - Updated system stock levels during order fulfillment.
Sales Associate
Old Navy
Lake Charles, LA
11.2019 - 06.2022
- - Assisted customers with selecting products.
- - Engaged customers in professional dialogue to determine needs.
- - Answered product and store inquiries by phone and in-person.
- - Processed payments accurately.
- - Built relationships through personalized service.
- - Helped team members meet daily sales goals.
Childcare Worker
Creative Learning Childcare & Development Center
12.2021 - 03.2022
- - Maintained a safe and positive classroom environment.
- - Supervised children and assisted with meals, dressing, and daily routines.
- - Prepared meals and snacks tailored to dietary needs.
- - Observed children to identify developmental strengths and needs.
- - Implemented age-appropriate lessons and activities.
- - Documented behavior, food intake, and medication logs.
Customer Service Representative
Everise
01.2021 - 01.2022
- - Delivered exceptional customer service by resolving inquiries and concerns.
- - Provided accurate product and service information.
- - Collaborated with teams to resolve complex issues.
- - Consistently exceeded customer satisfaction and escalation goals.
Education
High School Diploma - undefined
Washington Marion High School
Phlebotomy Certification - undefined
01.2021
Skills
- - Excellent verbal and written communication
- - Strong problem-solving and critical thinking
- - Customer service & CRM software proficiency
- - Organized, detail-oriented, and efficient
- - Fast-paced, adaptable, and dependable
- - Strong interpersonal and relationship-building skills
Summary of Qualifications
- - Proven track record of delivering outstanding customer service with high satisfaction ratings.
- - Excellent verbal and written communication; able to clearly explain complex information.
- - Strong problem-solving abilities with a talent for creative, customer-focused solutions.
- - Highly organized and detail-oriented with effective multitasking abilities.
- - Proficient in customer service software and CRM systems.
- - Adaptable, dependable, and skilled in building meaningful customer relationships.
Timeline
Phlebotomist
Lake Charles Memorial Hospital
02.2026 - Current
Phlebotomist
Lifeshare Blood Center
02.2024 - 02.2026
Sales Associate
Walmart
03.2022 - 12.2023
Childcare Worker
Creative Learning Childcare & Development Center
12.2021 - 03.2022
Customer Service Representative
Everise
01.2021 - 01.2022
Sales Associate
Old Navy
11.2019 - 06.2022
High School Diploma - undefined
Washington Marion High School