Summary
Overview
Work History
Education
Skills
Summary of Qualifications
Timeline
Generic

Taylan Levine

Lake Charles

Summary

Highly motivated and dedicated customer service representative with a passion for providing exceptional service. Seeking a challenging role where I can utilize strong communication skills, problem-solving abilities, and a positive attitude to enhance customer satisfaction and contribute to organizational success.

Overview

6
6
years of professional experience

Work History

Phlebotomist

Lake Charles Memorial Hospital
Lake Charles, LA
02.2026 - Current
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Reduced patient wait times by implementing effective appointment scheduling system.
  • Verified proper storage and transportation of specimens to laboratories.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Monitored supply levels and placed orders for laboratory supplies.

Phlebotomist

Lifeshare Blood Center
Lake Charles, LA
02.2024 - 02.2026
  • - Perform venipuncture accurately while minimizing patient discomfort.
  • - Verify patient identity and clearly prepare patients for procedures.
  • - Monitor patients for reactions during and after collection.
  • - Collect, label, and handle blood samples with precision.
  • - Maintain a clean, organized, and safe work area.
  • - Keep supplies well-stocked for efficient workflow.

Sales Associate

Walmart
Lake Charles, LA
03.2022 - 12.2023
  • - Assisted customers with locating items and product questions.
  • - Shopped customer orders under tight deadlines.
  • - Carefully bagged and handled items to ensure product quality.
  • - Recommended alternatives for out-of-stock items.
  • - Maintained sanitary and safe shopping practices.
  • - Updated system stock levels during order fulfillment.

Sales Associate

Old Navy
Lake Charles, LA
11.2019 - 06.2022
  • - Assisted customers with selecting products.
  • - Engaged customers in professional dialogue to determine needs.
  • - Answered product and store inquiries by phone and in-person.
  • - Processed payments accurately.
  • - Built relationships through personalized service.
  • - Helped team members meet daily sales goals.

Childcare Worker

Creative Learning Childcare & Development Center
12.2021 - 03.2022
  • - Maintained a safe and positive classroom environment.
  • - Supervised children and assisted with meals, dressing, and daily routines.
  • - Prepared meals and snacks tailored to dietary needs.
  • - Observed children to identify developmental strengths and needs.
  • - Implemented age-appropriate lessons and activities.
  • - Documented behavior, food intake, and medication logs.

Customer Service Representative

Everise
01.2021 - 01.2022
  • - Delivered exceptional customer service by resolving inquiries and concerns.
  • - Provided accurate product and service information.
  • - Collaborated with teams to resolve complex issues.
  • - Consistently exceeded customer satisfaction and escalation goals.

Education

High School Diploma - undefined

Washington Marion High School

Phlebotomy Certification - undefined

01.2021

Skills

  • - Excellent verbal and written communication
  • - Strong problem-solving and critical thinking
  • - Customer service & CRM software proficiency
  • - Organized, detail-oriented, and efficient
  • - Fast-paced, adaptable, and dependable
  • - Strong interpersonal and relationship-building skills

Summary of Qualifications

  • - Proven track record of delivering outstanding customer service with high satisfaction ratings.
  • - Excellent verbal and written communication; able to clearly explain complex information.
  • - Strong problem-solving abilities with a talent for creative, customer-focused solutions.
  • - Highly organized and detail-oriented with effective multitasking abilities.
  • - Proficient in customer service software and CRM systems.
  • - Adaptable, dependable, and skilled in building meaningful customer relationships.

Timeline

Phlebotomist

Lake Charles Memorial Hospital
02.2026 - Current

Phlebotomist

Lifeshare Blood Center
02.2024 - 02.2026

Sales Associate

Walmart
03.2022 - 12.2023

Childcare Worker

Creative Learning Childcare & Development Center
12.2021 - 03.2022

Customer Service Representative

Everise
01.2021 - 01.2022

Sales Associate

Old Navy
11.2019 - 06.2022

High School Diploma - undefined

Washington Marion High School

Phlebotomy Certification - undefined

Taylan Levine