Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Taylor Bellard

Lake Charles

Summary

Dynamic team leader with proven success at Chick-fil-A, excelling in performance optimization and conflict resolution. Skilled in inventory management and staff motivation, I consistently enhance service quality and operational efficiency. Recognized for implementing effective training programs that elevate team performance and customer satisfaction. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Leader

Chick-fil-A
01.2024 - Current
  • Led team in daily operations and ensured quality service standards.
  • Trained new employees on company policies and customer service techniques.
  • Managed inventory levels and organized stock for efficient workflow.
  • Scheduled shifts and assigned tasks to optimize team performance and efficiency.
  • Resolved customer complaints using effective communication and problem-solving skills.
  • Supervised daily operations to ensure smooth workflow and staff performance.
  • Coordinated shift schedules to optimize staffing levels and coverage.
  • Monitored inventory levels and facilitated timely restocking of supplies.
  • Implemented safety protocols to maintain a secure working environment.
  • Conducted regular team meetings to communicate goals and address concerns.
  • Resolved conflicts between employees or customers in an efficient manner.
  • Performed cashier duties when necessary including handling payments from customers using POS systems or cash registers.
  • Managed closing procedures such as counting money in the register drawers and reconciling receipts against reports.
  • Displayed leadership skills by motivating team members to meet daily goals.

House Keeping and Room Attendant

Tru by Hilton
01.2023 - 12.2024
  • Maintained cleanliness and organization of guest rooms and public areas.
  • Replenished supplies and amenities in guest accommodations daily.
  • Assisted guests with requests and provided excellent customer service.
  • Collaborated with housekeeping team to prioritize cleaning tasks effectively.
  • Followed safety protocols for handling cleaning chemicals and equipment.
  • Conducted inventory checks for linens, toiletries, and cleaning supplies regularly.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.

Field Representative

FNP & MCS
01.2020 - 07.2020
  • Conducted market research to identify customer needs and preferences.
  • Managed client relationships through regular communication and support.
  • Implemented best practices for data collection and reporting systems.
  • Analyzed customer feedback, market trends, and competitive intelligence to identify opportunities for improvement.
  • Tracked budget goals and implemented strategies to assist locations failing to meet or execute targets.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Inspected locations for safety hazards or potential risks prior to conducting field work.

Food Runner

Macfarlanes Celtic Pub
01.2015 - 12.2018
  • Delivered food promptly to tables ensuring customer satisfaction.
  • Coordinated with kitchen staff for timely meal preparation and service.
  • Maintained cleanliness of dining area and ensured proper table settings.
  • Assisted servers by refilling drinks and providing additional support as needed.
  • Monitored dining area for guest needs and promptly addressed requests.
  • Collaborated with team members to enhance overall service efficiency.
  • Followed safety protocols while handling food and maintaining sanitary conditions.

Education

High School -

Sam Houston High School

Continuing Education - Accounting

Sowela Technical Community College
Lake Charles, LA

Skills

  • Management
  • Inventory management
  • Quality assurance
  • Safety protocols
  • Conflict resolution
  • Data analysis
  • Performance optimization
  • Time management
  • Task delegation
  • Staff motivation
  • Shift scheduling
  • Goal setting
  • Evaluating employee work
  • Expectation setting
  • Telemarketing expertise
  • Issue resolution
  • Strategic planning
  • Coaching and mentoring
  • Budget management
  • Cash handling
  • Client service
  • Analytical thinking
  • People management
  • Attention to detail
  • Feedback delivery
  • Problem Solving
  • Communication
  • Leadership
  • Organization
  • Team Player

References

Available upon request.

Certification

  • Mortgage Field Inspector

Timeline

Team Leader

Chick-fil-A
01.2024 - Current

House Keeping and Room Attendant

Tru by Hilton
01.2023 - 12.2024

Field Representative

FNP & MCS
01.2020 - 07.2020

Food Runner

Macfarlanes Celtic Pub
01.2015 - 12.2018

High School -

Sam Houston High School

Continuing Education - Accounting

Sowela Technical Community College

Similar Profiles

CREATE PROFILE
Taylor Bellard