Summary
Overview
Work History
Education
Skills
Timeline
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Taylor A. Campbell

Lafayette,LA

Summary

Property management professional with solid background in handling wide range of residential properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant satisfaction. Known for strong team collaboration and adaptability to changing needs.

Overview

7
7
years of professional experience

Work History

Property Manager

Asset Living
07.2018 - Current
  • Staff Management & Development:
  • Supervise and manage a team of on-site staff, ensuring daily attendance and effective performance through consistent training, coaching, and development.
  • Conduct ongoing performance evaluations, offer constructive counseling, and enforce company policies for improvement.
  • Lead the recruitment, hiring, and onboarding processes, ensuring all staff are aligned with company objectives and standards.
  • Develop and implement tailored training programs, ensuring staff compliance with Asset training benchmarks.
  • Financial & Budget Management:
  • Develop, monitor, and adjust annual operating budgets and financial forecasts to maximize net operating income (NOI).
  • Oversee cost control measures, revenue generation strategies, and lease-up initiatives to meet financial goals.
  • Manage the accurate and timely receipt of rent collections, vendor invoices, and other financial transactions, ensuring proper coding and reconciliation.
  • Ensure accurate and on-time property closeout and financial report submissions to ownership.
  • Leasing & Resident Relations:
  • Develop and implement effective marketing and leasing strategies, including yearly marketing plans to drive occupancy and renewals.
  • Ensure staff adherence to effective leasing techniques, follow-up procedures, and accurate lease documentation.
  • Address and resolve resident complaints, concerns, and requests in a timely and professional manner to ensure high levels of resident satisfaction.
  • Create and execute resident retention programs such as community events, newsletters, and special promotions to foster a strong, engaged resident base.
  • Administrative & Maintenance Oversight:
  • Oversee all administrative, leasing, and maintenance reporting, ensuring timely and accurate submissions of all required documents.
  • Manage maintenance staff to ensure prompt resolution of service requests, timely repairs, and effective preventative maintenance practices.
  • Perform regular property inspections to ensure cleanliness, safety, and timely completion of work orders.
  • Lead property emergency response teams, managing crisis situations and minimizing liability while ensuring effective resolution of issues.
  • Direct maintenance and construction projects, including vendor management and resource allocation, ensuring quality, cost-effectiveness, and efficiency.
  • Compliance & Leadership:
  • Ensure staff compliance with company policies, procedures, and industry regulations.
  • Foster a culture of teamwork, communication, and accountability, promoting high morale and excellent job performance among staff.
  • Regularly communicate with senior management regarding performance issues, ensuring appropriate documentation and resolution when necessary.
  • Provide strong leadership through example, consistently promoting harmony and quality job performance.
  • Assistant Manager (July 2018 - July 2021)

Assistant Manager

A.C. Lewis Management
03.2018 - 07.2018
  • Effectively present apartment features, amenities, and pricing to potential residents
  • Conduct thorough needs assessments to match prospective tenants with available units
  • Address resident concerns, complaints, or maintenance requests promptly and professionally, ensuring all issues are resolved efficiently.
  • Ensure all lease agreements are completed accurately, and that all documentation is processed timely
  • Leasing Agent (May 2017 - March 2018)

Education

Bachelor of Science - General Studies

University of Louisiana At Lafayette
Lafayette, LA
08.2018

Skills

  • Conflict / Crisis Management
  • Property Management
  • Record Management
  • Client Driven Service
  • Detail Oriented
  • Change Facilitator
  • Budget Manager
  • Bookkeeping
  • Yardi Expert
  • Resman Expert
  • Onesite Expert
  • Fair Housing Regulations
  • Rent collection
  • Lease renewals

Timeline

Property Manager

Asset Living
07.2018 - Current

Assistant Manager

A.C. Lewis Management
03.2018 - 07.2018

Bachelor of Science - General Studies

University of Louisiana At Lafayette

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Taylor A. Campbell