Taylor Jackson
Denham Springs
Summary
Organized and dedicated Administrative Specialist with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
LEMOINE
11.2023 - Current
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Prepared project documents, reports and brochures.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Offered technical support and troubleshot issues to enhance office productivity.
Administrative Assistant
Quality Engineering & Surveying
03.2022 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Administrative Specialist
Stantec
08.2019 - 12.2021
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Prepared project documents, reports and brochures.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
Receptionist
Quality Engineering & Surveying
06.2018 - 08.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Spa Concierge
The Woodhouse Day Spa
08.2017 - 06.2018
- Participated in training sessions related to customer service best practices.
- Managed bookings for spa services such as massages, facials, body treatments.
- Provided information about spa services and treatments to customers in a friendly and professional manner.
- Processed payments from customers using cash registers or point-of-sale systems.
- Greeted guests upon arrival, providing an excellent customer service experience.
Bartender
El Charro On The Ridge
06.2016 - 11.2016
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Assistant Store Manager
The Funky Trunk Marketplace
08.2013 - 04.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Trained new employees on proper protocols and customer service standards.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Education
High School Diploma -
Yukon High School
Yukon, OK05.2013
Certification In Early Childhood Education (AECE) -
Canadian Valley Technology Center
El Reno, OK05.2013
Skills
- Document Retrieval
- Data Entry
- Filing
- Sorting and Labeling
- Calendar Management
- Business Administration
- Time Management
- Administrative Support
Certification
Master Teacher Certificate
Timeline
Administrative Assistant
LEMOINE
11.2023 - Current
Administrative Assistant
Quality Engineering & Surveying
03.2022 - 10.2023
Administrative Specialist
Stantec
08.2019 - 12.2021
Receptionist
Quality Engineering & Surveying
06.2018 - 08.2019
Spa Concierge
The Woodhouse Day Spa
08.2017 - 06.2018
Bartender
El Charro On The Ridge
06.2016 - 11.2016
Assistant Store Manager
The Funky Trunk Marketplace
08.2013 - 04.2016
High School Diploma -
Yukon High School
Certification In Early Childhood Education (AECE) -
Canadian Valley Technology Center
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