Taylor Ketchum
Hammond
Summary
Dedicated Medical Assistant with a proven track record at North Oaks OBGYN, enhancing patient experiences through meticulous organization and HIPAA-compliant procedures. Excelled in patient-focused care and vital sign monitoring, while fostering teamwork as a Volunteer Firefighter. Demonstrates exceptional customer service and a compassionate approach, significantly improving team performance and patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
North Oaks OBGYN
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Volunteer Firefighter
District 11 Fire Department
12.2022 - Current
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Administered first aid and conducted emergent response management.
- Trained new firefighters to comply with safety protocols and equipment usage.
Manager
Little Caesars
01.2021 - 03.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Education
Certified Medical Assistant
Petra College
Hammond, LA05-2023
High School Diploma -
Albany High School
Albany, LA05-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Patient-focused care
- Procedure assistance
- CPR
Certification
- Basic Life Support (BLS) - American Heart Association.
- CPR
Timeline
Medical Assistant
North Oaks OBGYN
05.2023 - Current
Volunteer Firefighter
District 11 Fire Department
12.2022 - Current
Manager
Little Caesars
01.2021 - 03.2023
Certified Medical Assistant
Petra College
High School Diploma -
Albany High School
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