Taylor Louque
Hammond
Summary
Competent Clinical Supervisor with demonstrated understanding of services, programs and resources. Forward-thinking, resourceful and dedicated professional with excellent understanding of reporting, quality assurance and training needs.
Overview
9
9
years of professional experience
Work History
Lead Veterinary Technician
Northlake Veterinary Hospital
08.2024 - Current
- Managed adjoining veterinary supply shop that sold medications, animal food, and pet equipment.
- Continuously updated professional knowledge of advancements within veterinary medicine to provide optimal care for patients.
- Maintained detailed medical records for each patient, resulting in accurate diagnoses and effective treatment plans.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
Clinical Supervisor
Med Vet
09.2020 - Current
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Responded to crisis situations with calm and professional approach to optimize support.
- Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
- Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
Shift Leader
Lacombe Veterinary Hospital
02.2019 - 08.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Veterinary Assistant
Brownswith Pet Hospital
05.2016 - 08.2017
- Collected body tissue, feces, blood, urine or other body fluids for examination and analysis; Administered medication and immunizations to animals; Euthanized sick and injured animals with the veterinarian when appropriate; Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian; Sterilized instruments and equipment for necessary procedures; Cleaned kennels, animal holding areas, examination and operating rooms
Education
Associate of Science -
Northshore Technical Community College
05.2022
High School Diploma -
Pearl River High School
05.2018
Skills
Clinical Training
Staff Scheduling
Team Supervision
Clinical assessment
Staff education and training
Records Management
Timeline
Lead Veterinary Technician
Northlake Veterinary Hospital
08.2024 - Current
Clinical Supervisor
Med Vet
09.2020 - Current
Shift Leader
Lacombe Veterinary Hospital
02.2019 - 08.2020
Veterinary Assistant
Brownswith Pet Hospital
05.2016 - 08.2017
High School Diploma -
Pearl River High School
Associate of Science -
Northshore Technical Community College
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