Taylor Wilkins
Baton Rouge
Summary
Dynamic and results-oriented professional with extensive experience in customer engagement and sales strategies, notably at Victoria Secret. Excelled in teamwork, problem-solving, and time management, driving customer satisfaction and repeat business. Skilled in leveraging customer service and collaboration to exceed sales goals and enhance team productivity.
Overview
3
3
years of professional experience
Work History
Sales Associate
Victoria Secret
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
Lead Sales Liason
SnoBiz
06.2022 - 03.2024
- Collaborated with senior management to identify areas of improvement within existing systems or strategies.
- Created reports to monitor progress on projects and initiatives.
- Acted as a point of contact for customers, suppliers, partners, and other third parties to support the delivery of services.
- Positively represented SnoBiz.
- Assisted with developing new strategies for engaging customers through various channels such as email campaigns, and social media posts.
Education
Bachelor of Science - Dental Hygiene
Louisiana State University
Baton Rouge, LA05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Victoria Secret
03.2024 - Current
Lead Sales Liason
SnoBiz
06.2022 - 03.2024
Bachelor of Science - Dental Hygiene
Louisiana State University
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