Tayo Oyeniran
Lagos
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
10
10
years of professional experience
Work History
Junior Data Analyst
Tofar Company Limited
11.2023 - Current
- Worked one-on-one with clients to improv specifications.
- Exercised critical thinking to resolve error in reports.
- Created dashboards to monitor and track key performance indicators.
- Created data models to support decision-making processes.
- Deployed predictive analytics models to forecast future trends.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Provided technical support for troubleshooting analytics and reporting issues.
- Identified patterns and trends in large data sets and provided actionable insights.
- Generated standard and custom reports to provide insights into business performance.
Administrative Assistant
AKC Enterprises Limited
05.2022 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Customer Service Representative
Nicon Insurance Limited
01.2016 - 02.2022
- Responded to customer requests for products, services, and company information.
- Trained staff on operating procedures and company services.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promptly responded to inquiries and requests from prospective customers.
- Sell Insurance policy to the customers.
Education
MBA - General Business
Amity Institute of Higher Education
Quatre Borne, Mauritius06-2021
Bachelor of Science - Agronomy And Crop Science
Ladoke Akintola University of Technology
Ogbomoso, Oyo State, Nigeria04-2014
Skills
- Business administration
- Python programming
- User acceptance testing
- Microsoft Excel
- Pivot tables
- BI tools expertise
- Customer needs assessment
- Problem-solving
- Strategic thinking
- Multitasking and organization
Languages
English
Native or Bilingual
Timeline
Junior Data Analyst
Tofar Company Limited
11.2023 - Current
Administrative Assistant
AKC Enterprises Limited
05.2022 - 09.2023
Customer Service Representative
Nicon Insurance Limited
01.2016 - 02.2022
MBA - General Business
Amity Institute of Higher Education
Bachelor of Science - Agronomy And Crop Science
Ladoke Akintola University of Technology
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