Tedra Hills
New Orleans
Summary
Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers many years of experience leading talented teams and exceeding objectives. Background includes strong history in related work. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Overview
14
14
years of professional experience
Work History
Supervisor
Aramark / Tulane University
New Orleans
08.2023 - Current
- Oversaw daily operations, ensuring efficient service delivery aligned with university standards.
- Trained new staff on operational procedures and safety protocols to boost performance.
- Facilitated conflict resolution among team members, promoting a collaborative work environment.
- Created training materials to support ongoing employee development and skill enhancement.
Sou chef
HSS Hospitality Solutions
New Orleans
11.2023 - 11.2024
- Facilitated efficient kitchen operations to enhance food production and service delivery.
- Implemented cost control measures that reduced food waste and boosted profitability.
- Monitored inventory levels, ensuring optimal stock through timely supply orders.
travel retail manager
HHS
Dripping Springs
01.2022 - 08.2023
- Developed training programs to enhance staff skills and improve team performance.
- Managed daily operations of the store, including opening and closing procedures.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
Cafeteria Manager
Genuine foods
New Orleans
08.2020 - 01.2022
- Pitched in to help cafeteria employees with various food preparation and serving tasks.
- Ordered necessary supplies for the efficient operation of the cafeteria.
- Ensured compliance with health codes and regulations in the cafeteria kitchen.
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
lead banquet cook
Hilton
Kenner
04.2018 - 07.2020
- Executed food preparation tasks efficiently to ensure timely service during high-volume banquet events.
- Collaborated with kitchen staff to streamline cooking processes, enhancing overall team productivity.
- Conducted regular quality control checks on prepared foods to maintain high standards.
- Adapted recipes to accommodate dietary restrictions and guest preferences.
- Prepared banquet meals according to standard recipes and customer preferences.
lead banquet cook
Hyatt regency
New Orleans
03.2012 - 02.2018
- Oversaw equipment maintenance to ensure optimal functionality and prevent kitchen disruptions.
- Developed efficient plating techniques to enhance visual appeal of banquet dishes.
- Conducted regular quality control checks on food items before serving to guests.
- Worked with chef to complete dishes on schedule and in line with exacting presentation and taste standards.
Education
High School Diploma -
Walter L Cohen Sr High
New Orleans, LA05-1995
Skills
- Operational oversight
- Staff training
- Conflict resolution
- Training material development
- Inventory management
- Cost control
- Team performance improvement
- Workflow management
References
References available upon request.
Timeline
Sou chef
HSS Hospitality Solutions
11.2023 - 11.2024
Supervisor
Aramark / Tulane University
08.2023 - Current
travel retail manager
HHS
01.2022 - 08.2023
Cafeteria Manager
Genuine foods
08.2020 - 01.2022
lead banquet cook
Hilton
04.2018 - 07.2020
lead banquet cook
Hyatt regency
03.2012 - 02.2018
High School Diploma -
Walter L Cohen Sr High