Teresa Davis
Covington
Summary
Skilled case manager with expertise in crisis intervention, care coordination, and client advocacy. Proven ability to assess patient needs and facilitate effective communication among interdisciplinary teams.
Overview
36
36
years of professional experience
Work History
Case Manager
PAM HEALTH
Hammond
08.2025 - Current
- Coordinated client care plans with healthcare professionals and family members.
- Assessed client needs through comprehensive evaluations and interviews.
- Facilitated communication between clients and service providers to ensure support.
- Collaborated with interdisciplinary teams to enhance service delivery for clients.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assessed and identified service delivery challenges and opportunities within local area.
- Educated clients and their families about their rights and available community resources.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Negotiated with insurance companies and other payers to secure coverage for client services.
- Conducted initial assessments to determine client eligibility for programs and services.
Behavioral Health Charge RN
Covington Behavioral Health
Covington
08.2025 - Current
- Supervised nursing staff to ensure compliance with behavioral health protocols.
- Coordinated patient care plans with multidisciplinary teams and healthcare professionals.
- Conducted assessments to evaluate patient mental health and treatment needs.
- Administered medications and monitored patient responses to treatments.
- Facilitated therapeutic group sessions to promote patient engagement and recovery.
- Documented patient progress accurately in electronic health records system.
- Managed crisis situations by applying de-escalation techniques effectively.
- Monitored medications and ensured that they were administered correctly according to physician orders.
- Provided crisis intervention services when needed to deescalate situations or prevent harm to self or others.
- Performed ongoing assessments of patients' symptoms using standardized tools such as PHQ-9s or GAFs.
- Communicated effectively with staff members from various departments throughout the hospital system while advocating for optimal care delivery.
- Assessed suicide risk factors in at-risk patients and took appropriate action to ensure safety.
- Partnered with psychiatrists and other prescribers when necessary regarding medication changes or adjustments based on patient needs.
- Facilitated group therapy sessions and provided education on topics such as stress management, healthy coping skills, and relapse prevention.
LHC HOME HEALTH
LHC Group
Lafayette
12.2000 - 10.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Registered Nurse
Ameracare Home Health
01.2015 - 12.2020
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Created, implemented and evaluated patient care plans with medical team.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
Home Health Registered Nurse Case Manager
Vital Link A Home Care
Hammond
10.2006 - 10.2015
- Assessed patient health status and developed individualized care plans.
- Coordinated with multidisciplinary teams to ensure comprehensive patient care.
- Educated patients and families on health management and treatment options.
Care Manager
Humana
01.2012 - 01.2015
Home Health Registered Nurse Case Manager
Amedisys Home Health
Hammond
12.2005 - 12.2009
- Assessed patient health status and developed individualized care plans.
- Coordinated with multidisciplinary teams to ensure comprehensive patient care.
- Educated patients and families on health management and treatment options.
- Assisted with discharge planning by providing resources and support services to facilitate a smooth transition from hospital to home setting.
Registered Nurse
North Oaks Medical Center
Hammond
01.1990 - 11.1996
- Provided direct patient care in home settings for diverse health needs.
- Administered medications and monitored patient responses to treatments.
- Collaborated with healthcare teams to develop personalized care plans.
- Trained new staff on best practices for home healthcare delivery.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Provided emotional support and comfort to families during difficult times.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
Vital Home Health
Education
High School -
Bogalusa High School
School of Nursing -
Baton Rouge General School of Nursing
Skills
- Care coordination
- Patient assessment
- Crisis intervention
- Electronic health records
- Treatment planning
- Interdisciplinary collaboration
- Client advocacy
- Team leadership
- Effective communication
- Clear communication
- Community outreach
- EMR / EHR
- Case management tracking
- Home visits and inspections
- HIPAA compliance
Additional Information
RN with 26 years of Nursing Experience, RN with approximately 12 years of home health experience, RN with approximately 15 years of hospital experience, 17 years of Critical Care experience, 7 years of general hospital experience
Timeline
Case Manager
PAM HEALTH
08.2025 - Current
Behavioral Health Charge RN
Covington Behavioral Health
08.2025 - Current
Registered Nurse
Ameracare Home Health
01.2015 - 12.2020
Care Manager
Humana
01.2012 - 01.2015
Home Health Registered Nurse Case Manager
Vital Link A Home Care
10.2006 - 10.2015
Home Health Registered Nurse Case Manager
Amedisys Home Health
12.2005 - 12.2009
LHC HOME HEALTH
LHC Group
12.2000 - 10.2025
Registered Nurse
North Oaks Medical Center
01.1990 - 11.1996
Vital Home Health
High School -
Bogalusa High School
School of Nursing -
Baton Rouge General School of Nursing