Teresa Weiland
Stonewall
Summary
Dynamic Sales/Install Manager at AccuTemp Cooling And Heating with a proven track record in boosting profits through innovative marketing strategies and exceptional team development. Expert in order management and customer relationship management, consistently enhancing operational efficiency and achieving strategic growth objectives. Committed to delivering outstanding customer satisfaction and fostering strong client relationships.
Overview
16
16
years of professional experience
Work History
Sales/Install Manager
AccuTemp Cooling And Heating
Shreveport
08.2014 - 02.2024
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Prepared materials and staged items for installer pickup.
- Coordinated installations, including review and completion of related paperwork.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
- Maintained relationships with return customers.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Monitored user feedbacks and addressed any complaints or suggestions regarding system installations.
- Researched latest industry trends in order to stay up-to-date with emerging technologies related to the field of system installation management.
- Coordinated with vendors for procurement of necessary hardware and software components required for system installation.
Apartment Manager
Fairfield Properties
Shreveport
05.2008 - 08.2014
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Prepared and processed lease and rental applications.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Developed, reviewed and submitted property operating and capital budgets.
- Oversaw monthly collections of over $hundreds in funds, maintaining high payment rates by building positive relationships with tenants.
- Administered operations to handle needs of more than hundreds of tenants across 308 property units.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Analyzed and evaluated monthly and quarterly financial statements.
- Managed property financial records by collecting rent from 308 units and reconciling monthly accounts payable and receivable.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Utilized social media, CraigsList, banners and signs to advertise vacant apartments.
Education
High School Diploma -
Southwood High
Shreveport, LA05-1999
Skills
- Order management
- Customer Relationship Management
- Team development
- Relationship building and management
- Installer communication
- Customer satisfaction
- Systems and software programs
- Installed sales paperwork
- Scheduling
- Order management system knowledge
- Product and service sales
- Sales expertise
- Operations
- Installation scheduling
- Marketing strategy
- Process and procedure development
- Problem solving
- Networking skills
- Budget planning
- Customer relationship management
- Team building
- Project estimation
- Hardworking and reliable
Timeline
Sales/Install Manager
AccuTemp Cooling And Heating
08.2014 - 02.2024
Apartment Manager
Fairfield Properties
05.2008 - 08.2014
High School Diploma -
Southwood High
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