Terra S. Dyson
Kentwood,LA
Summary
Dynamic phlebotomist with proven expertise at MedCentris Wound Healing Institute, excelling in venipuncture and patient care. Recognized for enhancing patient satisfaction through efficient blood collection and effective communication. Committed to quality control and infection prevention, ensuring accurate specimen handling and timely results delivery. Adaptable and dedicated to continuous improvement in phlebotomy practices.
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
MedCentris Wound Healing Institute
09.2024 - 09.2025
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
Phlebotomist
Lallie Kemp Hospital
01.2024 - 07.2024
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Conducted venipuncture and other CT procedures.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
Phlebotomist
EPC Divine Care
10.2023 - 12.2023
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
Phlebotomist
Vialant Blood Donation
09.2022 - 09.2023
- Documented patient information accurately in electronic health records.
- Provided support in managing inventory of blood collection supplies.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Phlebotomist
CSL Plasma
02.2021 - 08.2021
- Assisted in patient preparation for blood collection procedures.
- Maintained cleanliness and organization of phlebotomy workspace.
- Learned to use various blood collection tools and equipment efficiently.
- Followed safety protocols to ensure patient and personal safety during procedures.
- Communicated effectively with patients to explain procedures and alleviate concerns.
- Adapted quickly to new processes and protocols in fast-paced environment.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
Associate of Arts -
Northshore Technical College
Hammond, LA05.2019
Certificate -
Desire School of Phlebotomy
Independence, LA12.2018
High School Diploma -
Loranger High
Loranger, LA05.2017
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Blood collection techniques
- Patient support
- Data entry
- Specimen preparation
- Quality control
- Infection control
- Paperwork processing
- Recording data
Certification
Phlebotomist certification
HIPPA certification
Bloodborne Pathogen certification
CPR certification
Timeline
Phlebotomist
MedCentris Wound Healing Institute
09.2024 - 09.2025
Phlebotomist
Lallie Kemp Hospital
01.2024 - 07.2024
Phlebotomist
EPC Divine Care
10.2023 - 12.2023
Phlebotomist
Vialant Blood Donation
09.2022 - 09.2023
Phlebotomist
CSL Plasma
02.2021 - 08.2021
Associate of Arts -
Northshore Technical College
Certificate -
Desire School of Phlebotomy
High School Diploma -
Loranger High