Terristopher Ross-Vail
New Orleans
Summary
Dedicated Patient Access Associate with a proven track record at University Medical Center Of New Orleans, excelling in patient confidentiality and active listening. Mastered insurance verification and patient registration, enhancing data accuracy and patient care. Trained new hires, fostering teamwork and collaboration, and demonstrated exceptional adaptability in a fast-paced healthcare environment.
Healthcare professional with proven track record in patient access management. Known for enhancing patient satisfaction through efficient registration and problem-solving. Reliable team collaborator, adaptable to changing environments, with expertise in patient data management and communication.
Overview
17
17
years of professional experience
Work History
Patient Access Associate
University Medical Center Of New Orleans
06.2008 - Current
- Ensured seamless coordination of patient appointments, admissions, and discharges through effective communication with various departments and medical professionals.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced data accuracy with meticulous verification of patient information and insurance details.
- Enabled better patient care with thorough pre-visit preparations and clear communication of patient needs.
- Achieved high levels of accuracy in patient data entry, minimizing errors and elevate record reliability.
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
Education
High School Diploma -
McDonogh 35 College Preparatory High School
New Orleans, LA05-1998
Skills
- Patient confidentiality
- Punctual and hardworking
- Teamwork and collaboration
- Patient identity verification
- Fee collection
- Insurance verifying
- Resolving problems
- Adaptability and flexibility
- Caring and empathetic
- Active listening
- Registration and scheduling
Timeline
Patient Access Associate
University Medical Center Of New Orleans
06.2008 - Current
High School Diploma -
McDonogh 35 College Preparatory High School
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