Terry Gilcrease
Pineville
Summary
Astute professional skilled at fostering public safety through timely response and resolution of public and domestic disturbances. Exceptional communicator with skill for alleviating tension in high-pressure situations.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
41
41
years of professional experience
Work History
Armed Security Officer
Kingdom Security Services
Glenmora
10.2024 - Current
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Provided friendly and professional assistance to employees, visitors and customers.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms.
- Communicated effectively with team members while coordinating efforts during shifts.
- Maintained high levels of alertness throughout shifts.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Searched bags manually to identify prohibited items and contraband.
- Patrolled crowds during events to preserve order and promote security.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Conducted security checks on personnel entering and exiting the premises.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Protected entrances by scanning individuals and bags via visual inspection and metal detector.
- Assisted with customer requests and answered questions to improve satisfaction.
Fuel Distribution Systems Operator
Louisiana Army National Guard
Pineville
05.1993 - 07.2023
- Developed procedures for handling emergency situations such as spills or fires involving hazardous materials.
- Responded to emergency situations with calm, professionalism and skill to address and resolve issues and return pump function to ideal levels.
- Prepared reports summarizing daily activities such as deliveries made and fuel received.
- Collaborated with coworkers to update safety practices and uphold effective safety behaviors.
- Recorded data such as temperatures, volumes and densities during operations.
- Delivered sample solutions for laboratory analysis.
- Loaded and unloaded cargo from trucks using forklifts or other equipment as needed.
- Conducted regular maintenance on pumps, filters, valves, meters, and other components of the fuel distribution system.
- Resolved customer complaints promptly and professionally.
- Monitored fuel levels in the tanks and adjusted accordingly.
- Participated in quarterly safety meetings to review best practices for working with hazardous materials.
- Assisted in troubleshooting operational issues related to the fuel distribution system.
- Trained new employees on proper use of equipment associated with the fuel distribution system.
- Performed safety inspections to ensure compliance with federal regulations.
- Collaborated with other departments within the organization as needed.
- Operated loading racks to fill tankers with fuel products.
- Adhered strictly to company policies and procedures related to the safe handling of hazardous materials.
- Connected pump hoses to transfer material.
- Managed inventory levels by ordering additional fuel when required.
- Maintained accurate records of all transactions including receipts, invoices, shipping documents.
- Inspected pipelines for leaks or corrosion and took necessary corrective action.
- Monitored gauges and flowmeters to inspect equipment and reported abnormalities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Updated and maintained databases with current information.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed household errands and other essential duties.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Investigated fuel losses, unauthorized usage, and receipts.
- Conducted a daily security check of all locked compartments and valves.
Security Police Officer Assistant Cheif
State of Louisiana Military Dept.
Pineville
09.1991 - 07.1993
- Responded quickly to medical emergencies or hazardous material spills onsite.
- Coordinated activities with law enforcement agencies during investigations or special operations.
- Responded to emergency calls for service in a timely manner.
- Enforced laws, regulations and ordinances on the premises.
- Investigated incidents such as vandalism, theft and trespassing in accordance with established policies and procedures.
- Conducted regular patrols of assigned areas to detect suspicious activity and potential security violations.
- Prepared detailed incident reports documenting events related to security issues or investigations.
- Inspected buildings, equipment, access points and other safety-related items regularly to ensure compliance with safety standards.
- Interacted with visitors, employees and contractors while providing customer service when necessary.
- Performed searches of people or property using appropriate methods according to established guidelines.
- Conducted regular security patrols to ensure the safety of personnel and property.
- Implemented security protocols during high-profile events and visits to ensure the safety of VIPs.
- Assisted in investigations of security breaches and participated in corrective measures.
- Prepared incident and complaint reports, desk blotters, and other related local correspondence.
- Managed and maintained security equipment, ensuring operational readiness at all times.
- Enforced base regulations, including traffic rules, to maintain order and discipline.
- Managed access control points, verifying identification and granting access to authorized individuals.
- Responded to security alarms and investigated disturbances promptly.
- Patrolled via motorized vehicles, all-terrain vehicles and walking.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Heavy Construction Equipment Operator
U.S. Army Active Duty
Fort Stewart
12.1986 - 07.1991
- Kept records of material or equipment usage, and completed entries in production logs.
- Operated bull dozers, scrapers, motor graders, and scoop loaders to create fighting positions for tanks and personnel carriers, then back fill and level after use.
- Performed daily maintenance checks on all construction equipment prior to operation.
- Maintained equipment on-site with regular maintenance and repairs.
- Followed worker hand signals to align machines, cutterheads or depth gauge makers with reference stakes and guidelines.
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Completed routine inspections on vehicles.
- Loaded and moved dirt, rocks, equipment and materials.
- Performed minor service on equipment and referred complicated mechanical issues to appropriate personnel.
- Performed guard duty with challenge and password during training and deployment.
- Went on patrols while deployed.
Security Police Officer
State of Louisiana Military Dept.
Pineville
03.1984 - 12.1986
- Maintained order at public events by controlling crowds and responding appropriately to disturbances.
- Adhered strictly to departmental rules and regulations pertaining to confidential information handling.
- Enforced base regulations, including traffic rules, to maintain order and discipline.
- Answered non-emergency and emergency calls for assistance.
- Responded to security alarms and investigated disturbances promptly.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Organized, processed and disseminated information via two-way radio.
- Investigated criminal cases such as burglary, fraud or assault.
- Conducted vehicle inspections at entry and exit points to prevent the introduction of contraband or hazardous materials.
- Interacted with visitors, employees and contractors while providing customer service when necessary.
- Prepared incident and complaint reports, desk blotters, and other related local correspondence.
- Enforced laws, regulations and ordinances on the premises.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Utilized conflict resolution skills to de-escalate potential threats in a calm and effective manner.
- Responded to emergency calls for service in a timely manner.
- Wrote detailed arrest and accident reports.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Managed and maintained security equipment, ensuring operational readiness at all times.
- Performed searches of people or property using appropriate methods according to established guidelines.
- Conducted regular patrols of assigned areas to detect suspicious activity and potential security violations.
- Investigated incidents such as vandalism, theft and trespassing in accordance with established policies and procedures.
- Inspected buildings, equipment, access points and other safety-related items regularly to ensure compliance with safety standards.
- Addressed complaints from customers regarding security issues promptly and professionally.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Detected and reported unauthorized personnel and activities.
Education
Some College (No Degree) - Security
PSE-2411S8HRs-32744
Glenmora11-2024
Some College (No Degree) - Security
PSE-2410F8HRs-32597
Glenmora, LA10-2024
Some College (No Degree) - Logistics And Supply Chain Management
92A
Fort Harris Montana05-2008
Some College (No Degree) - Leadership II
Basic Non Commission Officer Course
Camp Cook Ball LA.07-1998
Some College (No Degree) - Truck Driving
Motor Vehicle Operators Line Haul
Camp Beauregard LA06-1991
Some College (No Degree) - Leadership
Primary Leadership Developement Course
Camp Beauregard LA06-1985
Some College (No Degree) - Security Police
On The Job Training
Camp Beauregard LA05-1984
Some College (No Degree) - Heavy Construction Equipment Operator
Advanced Individual Training
Fort Leonard Wood, MO12-1983
Some College (No Degree) - Riot Control
Riot Control
Fort Leonard Wood11-1983
Some College (No Degree) - Basic Soldiering Skills
Basic Training
Fort Leonard Wood, MO10-1983
Skills
- Incident reporting
- Emergency response
- Surveillance techniques
- Traffic enforcement
- Contraband detection
- Conflict resolution
- Attention to detail
- Riot control
- Self-discipline
- Perimeter security
- Vehicle patrol
- Building patrol
- Detail-oriented
- Teamwork
- Write reports
Timeline
Armed Security Officer
Kingdom Security Services
10.2024 - Current
Fuel Distribution Systems Operator
Louisiana Army National Guard
05.1993 - 07.2023
Security Police Officer Assistant Cheif
State of Louisiana Military Dept.
09.1991 - 07.1993
Heavy Construction Equipment Operator
U.S. Army Active Duty
12.1986 - 07.1991
Security Police Officer
State of Louisiana Military Dept.
03.1984 - 12.1986
Some College (No Degree) - Security
PSE-2411S8HRs-32744
Some College (No Degree) - Security
PSE-2410F8HRs-32597
Some College (No Degree) - Logistics And Supply Chain Management
92A
Some College (No Degree) - Leadership II
Basic Non Commission Officer Course
Some College (No Degree) - Truck Driving
Motor Vehicle Operators Line Haul
Some College (No Degree) - Leadership
Primary Leadership Developement Course
Some College (No Degree) - Security Police
On The Job Training
Some College (No Degree) - Heavy Construction Equipment Operator
Advanced Individual Training
Some College (No Degree) - Riot Control
Riot Control
Some College (No Degree) - Basic Soldiering Skills
Basic Training