Dedicated healthcare professional with a proven track record at Ochsner Medical Center, excelling in sanitation procedures and fostering a reliable, clean environment. Recognized for enhancing patient satisfaction through compassionate care and effective communication, while consistently adhering to healthcare facility standards. Committed to promoting safety and well-being in all patient interactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
EVS Technician
Ochsner Medical Center
07.2025 - Current
Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
Contributed to effective communication among team members by participating in regular meetings and training sessions.
Patient Care Technician
East Jefferson Hospital
01.2025 - 08.2025
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Reduced stress for patients and families through effective communication and empathetic support.
Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Contributed to team meetings, offering insights on patient care improvements based on direct observations.
Patient Care Technician
Landmark Hospital
01.2018 - 03.2025
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Maintained clean and safe environment to promote patient safety and comfort.
Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Patient Care Technician
Memorial University Medical Center
09.2024 - 01.2025
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
Fostered clean and hygienic environment, reducing risk of infections.
Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
CNA
Good Samaritan Nursing Home
06.2021 - 12.2024
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Medical Assistant
Dekalb Medical Center
10.2021 - 11.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Cook
McDonald's
02.2024 - 02.2024
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Caregiver
A First Name Basis
09.2020 - 02.2021
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Patient Sitter
Lowes Guardian Angel
09.2017 - 10.2018
Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
Increased patient morale through engaging conversation and companionship throughout their hospital stay.
Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
Collaborated effectively with interdisciplinary healthcare teams, contributing valuable insights from time spent observing individual patients closely over extended periods of time.
Education
Certified Nursing Assistant
Penn Foster Career School
Scranton, PA
05-2016
Skills
Patient room cleaning
Reliability and punctuality
Sanitation procedures
Healthcare facility standards
Accomplishments
Achieved [Result] by completing [Task] with accuracy and efficiency.
Resolved product issue through consumer testing.
Certification
[Area of certification], [Company Name] - [Timeframe]
Patient Care Technician at Ochsner Baptist A Campus Of Ochsner Medical CenterPatient Care Technician at Ochsner Baptist A Campus Of Ochsner Medical Center
Home Health Registered Nurse Case Manager at Ochsner Medical Center LHC GroupHome Health Registered Nurse Case Manager at Ochsner Medical Center LHC Group