Theo Batista
Slidell
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Highly dependable Low Voltage Technician skilled in coordinating effective teams to meet job deadlines. Dedicated problem solver thinking outside the box and knowledgeable in security unit programming. Considered by others to be respectful, self-aware and motivated .
Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
5
5
years of professional experience
Work History
Low Voltage Technician
Patriot Government Services LLC
Slidell
08.2025 - 03.2026
- Installed low voltage systems for security and communication infrastructure.
- Maintained and repaired audio-visual equipment for various government projects.
- Collaborated with project teams to ensure timely system installations.
- Documented installation processes and system configurations for compliance purposes.
- Coordinated with vendors to procure necessary materials and tools for projects.
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Installed conduit piping, junction boxes and other related components for data cabling installations.
- Configured network switches, routers and wireless access points.
- Repaired damaged wires or cable assemblies within a variety of electrical enclosures.
- Inspected equipment for signs of wear or damage before performing maintenance services.
- Maintained accurate records of all maintenance activities performed at each job site.
- Maintained detailed logs of installation, repair and updating services.
- Conducted site surveys to determine customer requirements.
- Updated firmware on various devices such as DVRs and IP cameras.
- Programmed access control systems using manufacturer software applications.
- Calibrated instruments used in testing low voltage systems.
Project Manager
Southside Home Improvement LLC
Slidell
07.2024 - 05.2025
- Oversaw residential renovation projects from planning through completion, ensuring quality and client satisfaction.
- Coordinated contractors, timelines, and materials, keeping projects on schedule and under budget.
- Boosted profit margins by negotiating better material costs and reducing unnecessary expenses.
- Elevated the company's reputation by maintaining high-quality standards and clear client communication throughout each project.
Internet Sales promoted to Sales Associate
Mike Bruno's Northshore Harley Davidson
Slidell
03.2023 - 07.2024
- Handled high-ticket sales with professionalism, helping customers find the best solutions to their needs.
- Increased store revenue by consistently exceeding sales targets through expert product knowledge and personalized service.
- Strengthened client loyalty by following up post-sale, helping build a repeat customer base.
- Actively participated in community events and ride days, boosting brand visibility and local traffic to the store.
Low Voltage Technician
Patriot Government Services
Slidell
05.2022 - 02.2023
- Installed, tested, and maintained critical systems including fire alarms, CCTV, access control, and AV equipment.
- Performed detailed cable terminations (Cat5E, Cat6, coaxial) and ensured top-tier system integrity.
- Enhanced long-term system reliability by implementing best practices in cable management and signal testing.
- Demonstrated strong technical problem-solving and adherence to safety protocols on government sites.
Front Desk Agent
Candlewood Suites Hotel
Slidell
04.2021 - 02.2022
- Delivered excellent customer service during guest check-in/check-out and throughout their stay.
- Managed phone systems, reservation software, and guest inquiries with professionalism and accuracy.
- Provided concierge-level assistance, helping guests with local recommendations and special requests.
- Maintained a clean, welcoming front office environment and worked collaboratively with housekeeping and maintenance teams.
Education
High School Diploma -
Salmen High School
Slidell, LouisianaSkills
- Trilingual: English, Portuguese, Spanish
- Budgeting and Scheduling
- Critical Thinking & Problem-Solving
- Software Proficiency
- Brand Management
- Networking and Relationship Building
- Salesman
- Customer Service Excellence
- Project Planning & Coordination
- Budget Management
- Sales & Upselling
- Attention to Detail
- Front Desk/Guest Operations
- Equipment Installation & Maintenance
- Hospitality
- Vehicle Handling & Valet Operations
- CRM & Client Follow-Up
- Initiative & Self-Motivation
- Installation of systems
- Audio-visual maintenance
- Cable termination
- Network configuration
- Construction project management
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Team collaboration
- Effective customer communication
- Quality assurance
- Retail store operations
- Product sales
- Goal tracking
- Stocking and receiving
- Inventory control
Timeline
Low Voltage Technician
Patriot Government Services LLC
08.2025 - 03.2026
Project Manager
Southside Home Improvement LLC
07.2024 - 05.2025
Internet Sales promoted to Sales Associate
Mike Bruno's Northshore Harley Davidson
03.2023 - 07.2024
Low Voltage Technician
Patriot Government Services
05.2022 - 02.2023
Front Desk Agent
Candlewood Suites Hotel
04.2021 - 02.2022
High School Diploma -
Salmen High School