THERESA DROUANT
RAGLEY,LA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
VENDOR/CLIENT SPECIALIST
DHL
10.2023 - 07.2024
- Work with upper management, vendors, and clients to coordinate the logistics of procuring the materials needed by our client and getting the material to the units that need it within the timeframe for the maintenance projects and critical path work to be completed within the scheduled time
- Work closely with Shell Offshore Personnel coordinating the deliveries of their material to the offshore warehouses, working extensively in SAP, SCV and JDA for all of our inventory tracking, writing PO's for material, ensuring that all material is received and distributed in a timely manner by the receiving team
- On call work 24hrs a day 7 days a month which I must coordinate with our transportation company to schedule and secure trucks to come and pick up any material that the Offshore platform needs, then I have to coordinate with the control tower to get the material from the port to the platform, basically when you are on call you handle all logistics for these platforms to get their material and you fix problems as they arise
- Established long-term relationships with key clients by providing consistent, high-quality service.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
OPERATIONS LEAD
DHL
10.2022 - 10.2023
- Worked with upper management, vendors, and clients to coordinate the logistics of procuring the materials needed by our client and getting the material to the units that need it within the timeframe for the maintenance projects and critical path work to be completed within the scheduled time
- Attend Operations meetings, meet weekly with IT to make sure all tech issues are resolved and taken care of
- Work closely with Management in controlling the VIM, tracking all Surplus Material sold by Sasol and preparing all files for auditors, reconciling invoices for all scrap sold from Sasol to LA Scrap, ensuring that all chemicals and material received on site were posted correctly in SAP, Completing Good Issues for material from the warehouse the different units, Completing SSD's for materials needed by the site/warehouse
- Correcting any issues that may arise in SAP that other departments need help resolving
- I have cultivated working relationship with all other departments that I interact with daily
- I take care of all IT issues in the Warehouse and for the TAR Team
- Submit repair requests for our facilities which are 3 warehouses
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Managed and allocated staff and material resources to meet production goals.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Planned operations and activities, and led projects.
- Assisted in the development of long-term strategic plans, aligning operational goals with overarching company objectives.
- Oversaw problem resolution to address barriers to operational efficiency.
- Established strong relationships with vendors, negotiating favorable pricing terms without compromising on quality or service levels.
WAREHOUSE LEAD
TURNER INDUSTRIES
01.2019 - 10.2022
- Assisted in managing 37 warehouse personnel delegating tasks effectively to optimize workflow.
- Attend Operations meetings, meet weekly with IT to make sure all tech issues are resolved and taken care of
- Work closely with Sasol Management in controlling the VIM, Tracking all Surplus Material sold by Sasol and preparing all files for auditors, Reconciling invoices for all scrap sold from Sasol to LA Scrap, Making sure all chemicals received on site are posted correctly in SAP, Gr'ing material in SAP for material received on site, Completing Good Issues for material from the warehouse the different units, Completing SSD's for materials needed by the site/warehouse
- Correcting any issues that may arise in SAP that other departments need help resolving
- I have a good working relationship with all other departments that I interact with daily
- I take care of all IT issues in the Warehouse and for the TAR Team
- Trained employees on equipment operation and safety protocols.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
WAREHOUSE MANAGER
MMR
10.2017 - 01.2019
- Supervised employees took care of payroll, day off requests and scheduling, set policy and procedures for receiving, issuing
- Was responsible for all inventory control and audits both quarterly and yearly
WAREHOUSE MANAGER
CB&I
06.2015 - 10.2017
- Supervised 30 employees
- Took care of payroll, time off requests and scheduling
- Ordered all material for the entire site
- Set policy and procedures for warehouse receiving and issuing of materials.
- Responsible for all inventory control, audits both quarterly and yearly
Education
MCNEESE STATE UNIVERSITY - N/A
MCNEESE STATE UNIVERSITY
Lake Charles, LA05.1995
HIGH SCHOOL DIPLOMA - Basic
DEQUINCY HIGH SCHOOL
DeQuincy, LA05.1992
Skills
- SCV
- JDA
- SAP
- Matman
- Tool Hound
- Excel
- Word
- EDOC
- Computer hardware troubleshooting
- Computer software troubleshooting
- Issue resolution
- Logistics coordination
- Inventory automation
- Relationship management
- Problem-solving
- Organizational skills
- Decision-making
Timeline
VENDOR/CLIENT SPECIALIST
DHL
10.2023 - 07.2024
OPERATIONS LEAD
DHL
10.2022 - 10.2023
WAREHOUSE LEAD
TURNER INDUSTRIES
01.2019 - 10.2022
WAREHOUSE MANAGER
MMR
10.2017 - 01.2019
WAREHOUSE MANAGER
CB&I
06.2015 - 10.2017
MCNEESE STATE UNIVERSITY - N/A
MCNEESE STATE UNIVERSITY
HIGH SCHOOL DIPLOMA - Basic
DEQUINCY HIGH SCHOOL
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