Theresa Harrell
Robert
Summary
Accomplished in streamlining operations at St. Tammany Health System, leveraging over 10 years of medical administrative expertise. Excelled in securing patient information, enhancing data accuracy, and ensuring HIPAA compliance. Demonstrated exceptional multitasking abilities and interpersonal skills, significantly improving patient scheduling efficiency and insurance verification processes.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
St. Tammany Health System
06.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Schedule radiological procedures according to radiologist specifications.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Medical Receptionist
Family Healthcare Of Loranger
10.2018 - 06.2021
- Patient scheduling and check in, demographic and patient collection, insurance verification and eligibility check.
- Monitor and process the five Louisiana State Medicaid Health Plans via quarterly Care Gap reports to schedule patients for follow-ups, referral close outs, monthly and annual required exams.
- Order patient lab test per physician's request and input results.
- General reception duties such as: data entry, handling inbound and outbound faxes and multi phone lines etc.
Patient Access Registrar
Lakeview Medical Center
12.2016 - 10.2018
- Interview incoming patients, collect patient demographic data and health history.
- Verify insurance, conduct pre-authorizations, coordinate medical appointments and referrals.
- Provide hospital policy and procedural instructions to patients or guardians, disburse and retrieve necessary documentation and signatures, collect payments.
Education
No Degree - Medical Assistant
Delta College
Covington, LA12.2001
High School Diploma -
Loranger High School
Loranger, LA05.1993
Skills
- 10 plus years of clinical, administrative and management medical experience
- Strong attention to detail and multi-tasker
- Excellent communication skills such as: written, verbal and interpersonal
Additional Information
Computer Literacy;
- Microsoft Office
- Athena
- Duxware
- Epic
- Meditech
- Sevocity
Timeline
Patient Access Representative
St. Tammany Health System
06.2021 - Current
Medical Receptionist
Family Healthcare Of Loranger
10.2018 - 06.2021
Patient Access Registrar
Lakeview Medical Center
12.2016 - 10.2018
No Degree - Medical Assistant
Delta College
High School Diploma -
Loranger High School
Similar Profiles
Chandra BarreChandra Barre
Registered Nurse-Virtual Nurse at St. Tammany Health SystemRegistered Nurse-Virtual Nurse at St. Tammany Health System
Maggie Jambon FNP-CMaggie Jambon FNP-C
RN, Adult ICU at St. Tammany Health SystemRN, Adult ICU at St. Tammany Health System
Shannon GreenShannon Green
Director, Access at St. Tammany Health SystemDirector, Access at St. Tammany Health System