Tiffany Farley
Ruston
Summary
Dedicated Medical Records Custodian with over 17 years of experience in records management and electronic health record systems. Known for meticulous attention to detail and effective communication, enhancing operational efficiency and ensuring compliance with all regulatory standards.
Overview
18
18
years of professional experience
Work History
Medical Records Custodian
Green Clinic Health System
Ruston, LA
11.2008 - Current
- Managed electronic health record systems to ensure accurate patient data retrieval.
- Coordinated medical record requests, ensuring compliance with HIPAA regulations.
- Trained staff on proper documentation protocols and record management best practices.
- Oversaw daily operations of records department, enhancing workflow efficiency and accuracy.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Supported medical staff by providing organized and accurate medical records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Coordinated with insurance companies and legal teams, providing necessary documentation for claims processing or court cases related to patient care issues.
- Contributed to improved patient care by promptly responding to authorized requests for access to relevant health information.
- Streamlined the retrieval process of medical records, expediting response time to requests from healthcare professionals.
- Reduced errors in record-keeping by implementing a meticulous filing system for physical and digital documents.
- Maintained strict adherence to HIPAA guidelines, protecting patients'' personal information and confidentiality rights.
- Trained new staff members on best practices for handling sensitive data, improving overall team performance in managing medical records.
- Provided exceptional customer service when assisting patients with inquiries about their personal health data stored within the facility''s databases.
- Assisted in training new staff on medical record processing and filing procedures.
- Assisted in preparation of medical reports for external parties.
- Sorted and distributed incoming and outgoing medical records.
- Transcribed and entered patient medical information into electronic medical records systems.
- Followed exact procedures for handling transfers and other releases of medical records.
- Input data into computer programs and filing systems.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Scanned and uploaded medical records into electronic medical records system.
Education
High School Diploma -
Dubach High
Dubach, LA05-2001
Skills
- HIPAA compliance
- Patient confidentiality
- Office administration
- File maintenance
- Records management
- Medical records management
- Electronic medical records handling
- Release of information paperwork
- Departmental cross-coverage
- Work well independently
- Information retrieval
- Patient inquiries
- Multitasking
- Electronic health records
- Medical release of information ROI processes
- Document scanning
Timeline
Medical Records Custodian
Green Clinic Health System
11.2008 - Current
High School Diploma -
Dubach High