Overview
Work History
Education
Skills
Work Availability
Affiliations
Summary
Timeline
Generic

Tiffany Jackson

New Orleans

Overview

18
18
years of professional experience
5
5

Customer service,management leadershir, and problem solving

Work History

CNA

Ferncrest Manor Living Center
02.2015 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.

Laundry and Dry Cleaning Assistant

Covenant Nursing Home
03.2006 - 07.2016
  • Enhanced customer satisfaction by consistently delivering clean and well-folded laundry items on time.
  • Reduced garment damage rates by carefully inspecting items for stains or damages before processing.
  • Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
  • Streamlined the sorting process, ensuring accurate categorization of garments based on fabric type and cleaning requirements.
  • Increased productivity with proper machine loading, ensuring optimal water usage and detergent distribution.
  • Assisted in maintaining inventory levels, ordering supplies as needed to avoid disruptions in daily operations.

Cashier Team Lead

WALMART
09.2005 - 03.2008
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Collaborated with management to develop strategies for improving the overall shopping experience.

Education

CERTIFIED NURSING LICENCE - 2984735

NANAS NURSING ASSISTANTS NETWORK
4509 FRERET ST 70115
02.2014

GED -

FREDRICK DOUGLASS
3820 ST.CLAUDE AVE
05.2005

Skills

  • Feeding Assistance
  • Maintaining Confidentiality
  • Dressing Assistance
  • Complex Problem-Solving
  • Patient Transfers
  • Compassionate Communication
  • Basic Life Support
  • Patient Care
  • Compassion and Empathy
  • CPR Certification
  • Vital Signs Monitoring
  • Organizational Skills
  • Indirect Patient Care

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Im very motived by interpersonal relationships im big on energy and believeing in getting whats put out in the univeral u will recieve back plus times 2 i also Braid hair an i love cooking so sometimes on my free down time when im off an no plans with my family at least every 3months ill pick 5 ladies from around the building to do their hair and footsoaks depending on the style cause braids is definitely time consumming i would only charge 40$ with all supplies comes included except the foot tub i uses the job potable wash containers i also included music, movies and food an storytime for the ones who wanna participate.. everything is the same for 5 men with or without braids! they will get shaved and foot soaked its up to the male resident on what he preferred but the way my residents or chosen are from what ive been perceiveing of them. like behavior,mood an getting alone sharing wih the other residents.
  • The more people started being with peace,love,& positivity much better thanks to all who supported them a

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in (#298735CNA), MANAGEMENT,STOCKING & CUSTOMER SERVICE position. Ready to help team achieve company goals.

Timeline

CNA

Ferncrest Manor Living Center
02.2015 - Current

Laundry and Dry Cleaning Assistant

Covenant Nursing Home
03.2006 - 07.2016

Cashier Team Lead

WALMART
09.2005 - 03.2008

CERTIFIED NURSING LICENCE - 2984735

NANAS NURSING ASSISTANTS NETWORK

GED -

FREDRICK DOUGLASS
Tiffany Jackson