Timothy Lynch
DeRidder
Summary
Dynamic professional with experience at Whole Foods Market, excelling in customer engagement and problem-solving. Proven ability to build rapport and loyalty while leveraging skills in incident response and network monitoring. Committed to enhancing customer satisfaction and driving repeat business through effective communication and service excellence.
Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in COMPTIA Security+.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Whole Foods Market
05.2023 - 05.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Bath and Body Works, Limited Brands
08.2021 - 01.2024
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Applied Science - Cyber Security
Bossier Parish Community College
Bossier City, LA05-2025
Skills
- Firewall configuration
- Incident response
- Network monitoring
- Intrusion detection
- Malware analysis
- Application security
Certification
- Comptia Security+
- Comptia ITF+
- CTC from Bossier Parish Community College in Network Security
Timeline
Cashier
Whole Foods Market
05.2023 - 05.2024
Sales Associate
Bath and Body Works, Limited Brands
08.2021 - 01.2024
Associate of Applied Science - Cyber Security
Bossier Parish Community College
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