Tiphanie Legg
Port Barre
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
2006
2006
years of post-secondary education
Work History
Relief Manager
Waffle House
Eunice
11.2018 - Current
- Led team meetings to align goals and strategies.
- Execution of training programs to enhance staff performance and efficiency.
- Managed budgets and resources
- Supervision of daily operations in a restaurant
- Mentored junior staff on best practices and professional development.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Education
Port Barre High School
Port Barre, LASkills
- Team leadership
- Staff training
- Budget management
- Operational supervision
- Conflict resolution
- Customer service
- Performance monitoring
- Employee recruitment
- Staff mentoring
- Task delegation
- Crisis management
- Decision-making
- Salesforce management
- Policy implementation
- Staff management
- Goal setting
- Staff training and development
- Coaching and mentoring
- Employee onboarding
- Inventory management
- Sales management
Languages
English
Professional
Timeline
Relief Manager
Waffle House
11.2018 - Current
Port Barre High School