Tirin Smith
New Orleans
Summary
Sales professional with strong background in customer engagement and relationship building. Known for effectively driving sales through persuasive communication and adaptability to changing market conditions. Highly reliable team player committed to achieving sales targets and fostering collaborative environments.
Professional with high standards and focus on achieving results. Skilled in sales techniques, persuasive communication, and customer relationship building. Strong team collaborator, adaptable to changing needs, and dependable.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Independent Contractor
LACOSTA/ Folgers Company
08.2024 - 02.2025
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
Retail Sales Supervisor
Psycho Bunny
01.2024 - 07.2024
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Greeted customers and helped with product questions, selections, and purchases.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
Sales Manager
Pepper Palace, Inc
04.2023 - 03.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Storeroom Manager / Warehouse Loading & Unloading
Doerr Furniture
03.2023 - 06.2023
- Maintained a safe working environment by enforcing strict adherence to safety regulations and conducting regular inspections.
- Reduced time spent on manual tasks through automation initiatives implementation in coordination with IT department.
- Assisted in the selection of new inventory management software, contributing to a more efficient and user-friendly system.
- Boosted employee productivity, providing comprehensive training on inventory management software and best practices.
Door-to-Door Sales Representative
National Recalls
- seasonal work
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.
- Boosted territory revenue through consistent follow-ups on leads and effective time management.
- Conducted daily prospecting activities to identify potential new clients within assigned territories.
- Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
- Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
Game Technician
Dave & Buster's
06.2022 - 12.2022
- Improved customer satisfaction by troubleshooting and resolving technical issues with gaming equipment swiftly.
- Implemented quality control measures by regularly testing newly installed games before making them available for public use.
- Kept abreast of emerging trends in gaming technology, staying ahead of competitors'' offerings.
- Collaborated with management to identify opportunities for upgrading or replacing outdated gaming equipment, resulting in an enhanced user experience.
- Supported team members in addressing complex technical issues, fostering a collaborative work environment focused on problemsolving.
- Contributed to the development of new gaming offerings by providing input on gameplay mechanics and design elements based on technical expertise and user feedback.
- Boosted the overall attractiveness of the gaming facility by maintaining a clean, organized, and visually appealing environment for players.
Education
Associate's degree - Business Administration
Louisiana State University
02-2027
Skills
- Warehouse experience
- Laboratory experience
- Security
- Retail management
- Building rapport
- Goal oriented
- Persuasion techniques
- Objection handling
- Sales strategies
- Cold calling
- Customer relationship management
- Product knowledge
- Product promotion
Certification
twic
Timeline
Independent Contractor
LACOSTA/ Folgers Company
08.2024 - 02.2025
Retail Sales Supervisor
Psycho Bunny
01.2024 - 07.2024
Sales Manager
Pepper Palace, Inc
04.2023 - 03.2024
Storeroom Manager / Warehouse Loading & Unloading
Doerr Furniture
03.2023 - 06.2023
Game Technician
Dave & Buster's
06.2022 - 12.2022
Door-to-Door Sales Representative
National Recalls
Associate's degree - Business Administration
Louisiana State University
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