Todd Knox
R&S Overhead Doors and Gates of Sacramento
DeRidder
1
Certification
7
years of professional experience
Results-driven professional with a focus on business process improvement, operational efficiency, and effective communication. Proven ability to streamline workflows and enhance user experiences, contributing to measurable productivity gains.
Work History
Sales and Gate System Designer
9 Months- Developed system designs for overhead doors and gates, ensuring compliance with industry standards.
- Collaborated with engineering team to create detailed technical specifications for product offerings.
- Assisted in troubleshooting system functionalities, enhancing user experience and operational efficiency.
- Participated in design reviews, contributing insights to improve overall product performance and reliability.
Director of Operations
1 Year 5 Months- Streamlined operational workflows to enhance productivity and reduce downtime.
- Implemented quality control measures, ensuring compliance with industry standards.
- Developed training programs for staff, improving team performance and operational efficiency.
- Analyzed operational data to identify process inefficiencies and recommend improvements.
- Responded to tech support and sales calls to resolve issues and promote product offerings.
- Managed order fulfillment for customer requests via phone and email to ensure timely delivery.
Teller and Banker
7 Months- Processed customer transactions efficiently using advanced banking software.
- Assisted customers in resolving account inquiries and service issues promptly.
- Maintained accurate cash drawer and balanced transactions at end of shifts.
- Ensured compliance with financial regulations during daily operations.
- Promoted bank products and services to enhance customer engagement and satisfaction.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
Director of Operations
3 Years 8 Months- Led initiatives to adopt automation technologies, enhancing overall operational effectiveness.
- Oversaw inventory management processes, reducing excess stock and minimizing waste.
- Managed vendor relationships to negotiate contracts that improved service delivery terms.
- Coordinated cross-departmental communication to align strategies and optimize resource allocation.
Education
No Degree - Electrical, Electronics And Communications Engineering
Skills
Business process improvement
Systems architecture
Quality assurance
Technical specifications
Cross-departmental collaboration
Teamwork and collaboration
Attention to detail
Time management
Effective communication
Certification
- Certified Automatic Gate Operator Installer, CAGOI
- Certified Automatic Gate System Designer, CAGSD
Timeline
Sales and Gate System Designer
R&S Overhead Doors and Gates of Sacramento
09.2025 - 06.2026Read More
Director of Operations
R&S Automation
04.2024 - 09.2025Read More
Teller and Banker
Wells Fargo
08.2023 - 03.2024Read More
Director of Operations
R&S Automation, Inc.
02.2019 - 10.2022Read More
US Army School of Electronics
No Degree from Electrical, Electronics And Communications Engineering
Read More