Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Todd Sandifer

Longville

Summary

District Manager with extensive experience in branch operations and financial oversight at Quality Bolt & Screw Corp. Demonstrated ability to lead teams and manage customer relationships, resulting in increased productivity and profitability. Successfully trained staff and resolved complex issues, driving significant improvements in operational efficiency.

Overview

17
17
years of professional experience

Work History

District/Branch Manager

Quality Bolt & Screw Corp.
Lake Charles
09.2021 - 08.2025
  • Oversaw daily branch operations, ensuring strict adherence to company policies and regulations.
  • Managed staff schedules to enhance workflow efficiency and productivity.
  • Delegated tasks effectively, boosting team performance and operational effectiveness.
  • Trained new employees on safety protocols and equipment usage standards.
  • Coordinated inventory management, maintaining optimal stock levels across the branch.
  • Resolved customer inquiries promptly to uphold satisfaction rates.
  • Monitored financial performance monthly to drive branch profitability.
  • Facilitated weekly meetings to discuss progress on ongoing initiatives.

Product Support Sales Representative

Equipment Depot/Daily Equipment Company
Lake Charles
06.2015 - 07.2021
  • Resolved customer complaints and provided effective solutions promptly.
  • Educated clients on equipment maintenance best practices for longevity.
  • Assisted customers with product inquiries and support needs.
  • Demonstrated equipment features and functionality to potential clients.
  • Maintained accurate records of all customer interactions in company database.
  • Collaborated with sales teams to identify customer requirements.
  • Investigated escalated cases that could not be resolved at first contact.
  • Analyzed customer feedback to enhance support processes and services.

Tire/Service/Sales Manager

Service Tire & Auto
Lake Charles/Moss Bluff
05.2008 - 06.2015
  • Achieved monthly sales targets through effective team leadership and enhanced customer engagement.
  • Implemented strategies to improve customer service and boost client retention rates.
  • Analyzed market trends to identify growth opportunities and inform business expansion initiatives.
  • Collaborated with marketing team to develop promotional materials and campaigns that drive sales.
  • Managed inventory levels to ensure product availability and optimize overall sales performance.
  • Conducted performance reviews to motivate staff and enhance productivity across the department.
  • Established strong relationships with key clients, supporting long-term business success.
  • Trained and mentored junior sales personnel, ensuring alignment with organizational goals.

Education

Transportation Worker Identification Card (TWIC) -

Transportation Enrollment Center
Lake Charles, LA
01-2022

Forklift Operator Safety Training Instructor - Forklift Safety Training

Mitsubishi Caterpillar Forklifts of America
Houston, TX
01-2015

Airframe Sheet Metal Structures - Aircraft Frame & Structural Sheet Metal Mechanic

Sowela Technical Community College
Lake Charles, LA
04-1996

CPR/First Aid - CPR/First Aid Training Instructor

Emergency Medical Services
Lake Charles, LA
01-1994

High School Diploma -

Victory Baptist Academy
Lake Charles, LA
05-1991

Skills

  • Branch operations and inventory management
  • Financial oversight
  • Staff training and development
  • Customer relationship management
  • Team leadership
  • Problem solving
  • Effective communication
  • Task delegation

Affiliations

  • Avid Outdoorsman
  • Love spending time with my 3 adult children and their families.
  • My 5 grand babies keep me young for sure

Timeline

District/Branch Manager

Quality Bolt & Screw Corp.
09.2021 - 08.2025

Product Support Sales Representative

Equipment Depot/Daily Equipment Company
06.2015 - 07.2021

Tire/Service/Sales Manager

Service Tire & Auto
05.2008 - 06.2015

Transportation Worker Identification Card (TWIC) -

Transportation Enrollment Center

Forklift Operator Safety Training Instructor - Forklift Safety Training

Mitsubishi Caterpillar Forklifts of America

Airframe Sheet Metal Structures - Aircraft Frame & Structural Sheet Metal Mechanic

Sowela Technical Community College

CPR/First Aid - CPR/First Aid Training Instructor

Emergency Medical Services

High School Diploma -

Victory Baptist Academy
Todd Sandifer