Results-oriented Team Leader experienced in coaching, mentoring, and problem-solving. Achieved enhanced productivity and customer satisfaction through effective staff training and streamlined processes, while fostering collaboration to improve team performance and reduce waste. Focused on ensuring food safety compliance and elevating customer service quality by motivating teams and implementing impactful training programs.
Work History
Team Leader
1 Year 1 Month
In a Bowl | 06.2025 - Current
Led team to ensure timely preparation and serving of food items in high-pressure environment.
Coordinated daily tasks and schedules to enhance team productivity and efficiency.
Streamlined inventory management processes to reduce waste and optimize resource allocation.
Trained new staff on operational procedures and customer service best practices.
Monitored food safety standards compliance, ensuring health regulations were consistently met.
Implemented feedback mechanisms to improve customer satisfaction and service quality.
Facilitated team meetings to discuss performance metrics and develop action plans for improvement.
Assisted in developing training materials for onboarding new employees, enhancing overall team readiness.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Paraprofessional
4 Years 9 Months
Robert Russa Moton Charter School | 08.2020 - 05.2025
Assisted teachers in implementing individualized education plans for students with diverse learning needs.
Supported classroom management by reinforcing behavioral expectations and promoting positive interactions among students.
Collaborated with educators to develop engaging instructional materials that enhance student learning experiences.
Monitored student progress and provided feedback to teachers regarding academic performance and social development.
Facilitated small group activities, encouraging collaboration and peer-to-peer learning among students.
Implemented specialized interventions to support students struggling with specific academic challenges or disabilities.
Organized classroom resources and maintained a structured environment conducive to learning and engagement.
Participated in professional development sessions to refine teaching strategies and improve student outcomes effectively.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
High School Diploma
CPA | New Orleans, LA
EKG, PCT, Phlebotomy
St. Agatha Academy | New Orleans, LA | 03.2026
Skills
Staff training
Coaching and mentoring
Team engagement
Inventory management
Problem-solving
Attention to detail
Teamwork and collaboration
Certification
[Certified Patient Care Technician PC1] Expires: 6/12/2028