Summary
Overview
Work History
Education
Skills
Timeline
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Tony Picou

Gray

Summary

Dynamic leader with a proven track record at Affordable Autos and Barker Buick GMC, adept in relationship building and strategic planning. Leveraged sales expertise and motivational skills to exceed targets by over 20%, fostering client loyalty and expanding market share. Skilled in CRM software, ensuring efficient sales operations and team synergy.

Overview

25
25
years of professional experience

Work History

Sales Manager

Affordable Autos
Houma, LA
07.2017 - 08.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
  • Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Expanded market share by identifying and penetrating untapped markets.
  • Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Conducted comprehensive market research to identify new opportunities and trends.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.

Finance Manager

Affordable Autos
Houma, LA
07.2017 - 08.2024
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
  • Developed comprehensive financial reports for executive decision-making support.
  • Created organizational structures to improve accounting and finance functions.

Sales Representative

Wholesale Autoplex
Houma, LA
03.2016 - 07.2016
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Negotiated prices, terms of sales and service agreements.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.

Sales Representative

Barker Buick GMC
Houma, LA
02.2007 - 03.2016
  • Expanded customer base through cold calling, networking, and relationship building.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.

Fire Pump Operator

Houma Fire Department
Houma
04.1999 - 02.2007
  • Streamlined workflow processes for improved efficiency in the management of pump systems.
  • Managed emergency situations effectively, minimizing damage to equipment and ensuring safety at all times.
  • Conducted comprehensive testing procedures to verify proper functioning of newly installed or repaired pump systems before returning them to service.
  • Contributed to project success by coordinating with team members to meet deadlines and achieve goals.
  • Optimized pump performance through regular inspection, cleaning, and lubrication of equipment components.
  • Reviewed procedures and methods during course of repairs to minimize safety hazards and negative environmental impact.
  • Supported environmental conservation efforts by implementing energy-efficient practices in daily operations where possible.
  • Ensured continuous operation of pumps by monitoring system performance and addressing issues promptly.
  • Maintained accurate records of pump operations, including work orders, service logs, and equipment specifications.
  • Corrected unsafe conditions or practices immediately upon recognition to eliminate workplace accidents.
  • Assisted in the development of long-term maintenance plans to prolong equipment life and minimize unexpected downtime through regular inspections and timely interventions.
  • Recommended changes to work flows or on-site procedures with eye towards increasing profitability of leases.
  • Adapted quickly to new technologies introduced into the field of pump operation, integrating them seamlessly into existing workflows.
  • Increased operational knowledge among team members with thorough training on pump systems, safety protocols, and troubleshooting techniques.
  • Collaborated with engineers to design optimal pumping solutions for various applications based on client requirements.
  • Troubleshot and repaired day-to-day operational issues to keep productivity levels high and prevent safety hazards.

Education

No Degree - Respiratory Therapist

Nicholls State University
Thibodaux, LA

High School Diploma -

South Terrebonne High School
Houma, LA
05-1993

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Client relationship management
  • Sales strategy development
  • Strategic planning
  • Positive and upbeat
  • Direct sales
  • Sales process
  • Sales planning
  • Sales tracking
  • Sales operation
  • Goal setting
  • Sales processes
  • New business development
  • Sales and market development
  • Exceptional multi-tasker
  • Contact follow-up
  • Sales territory growth
  • Cold calling
  • Visionary leadership
  • Employee motivation
  • Social media savvy
  • Pipeline management
  • Vendor management
  • CRM software
  • B to B sales
  • Market research
  • Business development and planning

Timeline

Sales Manager

Affordable Autos
07.2017 - 08.2024

Finance Manager

Affordable Autos
07.2017 - 08.2024

Sales Representative

Wholesale Autoplex
03.2016 - 07.2016

Sales Representative

Barker Buick GMC
02.2007 - 03.2016

Fire Pump Operator

Houma Fire Department
04.1999 - 02.2007

No Degree - Respiratory Therapist

Nicholls State University

High School Diploma -

South Terrebonne High School

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Tony Picou