Tonya Smith
Bourg
Summary
Devoted individual with a proven track record in small business operations and customer service at Donnie D’s Family Restaurant. As Co-Owner of Active Tree Services, I excelled in financial management and decision-making, driving profitability while fostering team collaboration and enhancing customer relations. Committed to delivering exceptional results and satisfaction.
Overview
2026
2026
years of professional experience
Work History
Co-Owner
Active Tree Services
2006 - Current
- Adapted to various roles within the business, enhancing flexibility and team collaboration.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Manager
Donnie D’s Family Restaurant
1992 - 1996
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently, maintaining a positive dining experience for all patrons.
Education
High School Diploma - Criminal Justice
McNeese State University
Lake Charles, LAHigh School Diploma -
Pecan Island High School
Pecan Island, La05.1990
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Business development
Timeline
Co-Owner
Active Tree Services
2006 - Current
Manager
Donnie D’s Family Restaurant
1992 - 1996
High School Diploma - Criminal Justice
McNeese State University
High School Diploma -
Pecan Island High School