Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya Smith

Bourg

Summary

Devoted individual with a proven track record in small business operations and customer service at Donnie D’s Family Restaurant. As Co-Owner of Active Tree Services, I excelled in financial management and decision-making, driving profitability while fostering team collaboration and enhancing customer relations. Committed to delivering exceptional results and satisfaction.

Overview

2026
2026
years of professional experience

Work History

Co-Owner

Active Tree Services
2006 - Current
  • Adapted to various roles within the business, enhancing flexibility and team collaboration.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Manager

Donnie D’s Family Restaurant
1992 - 1996
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
  • Managed multiple tables efficiently, maintaining a positive dining experience for all patrons.

Education

High School Diploma - Criminal Justice

McNeese State University
Lake Charles, LA

High School Diploma -

Pecan Island High School
Pecan Island, La
05.1990

Skills

  • Customer service
  • Small business operations
  • Customer relations
  • Decision-making
  • Business development

Timeline

Co-Owner

Active Tree Services
2006 - Current

Manager

Donnie D’s Family Restaurant
1992 - 1996

High School Diploma - Criminal Justice

McNeese State University

High School Diploma -

Pecan Island High School
Tonya Smith