Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torien Seals

New Orleans

Summary

Detail-oriented Licensed Insurance Sales Agent with a background in customer service, freight dispatching, and years of team development and client retention support growth and client satisfaction. Excellent history of increasing revenue while protecting client assets by delivering individualized policy and product recommendations.

Overview

13
13
years of professional experience

Work History

Licensed Insurance Producer

Family First Life
Remote
08.2023 - Current
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Provided coverage option information to assist clients in protecting assets.
  • Utilized targeted email campaigns and cold calling to increase revenue.

Freight Dispatcher

ADS Logistics
New Orleans, LA
05.2024 - 03.2026
  • Coordinated freight shipments, ensuring timely delivery and adherence to schedules.
  • Monitored vehicle locations using GPS tracking systems for optimized routing.
  • Communicated with drivers to provide updates and resolve issues during transit.
  • Managed documentation for shipments, maintaining accuracy and compliance with regulations.

Customer Service Representative

Five Star Call Centers
Remote
08.2022 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.

Telemarketer

GDCC West LLC
Remote
01.2021 - 08.2022
  • Completed daily cold calling and outreach to build sales pipeline.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Overcame objections using friendly, persuasive strategies.

Administrative Assistant

Jefferson Parish Workforce Commissions Office
Gretna, LA
01.2013 - 08.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Education

High School Diploma -

L. W. Higgins High School
Marrero, LA
05.2013

Skills

  • Policy Management
  • Asset Protection
  • Marketing Initiatives
  • Client Account Management
  • Appointment Scheduling
  • Gps tracking
  • Rate Negotiation
  • Consultative Sales
  • Data Entry
  • Information Security
  • Call Management

Timeline

Freight Dispatcher

ADS Logistics
05.2024 - 03.2026

Licensed Insurance Producer

Family First Life
08.2023 - Current

Customer Service Representative

Five Star Call Centers
08.2022 - 09.2023

Telemarketer

GDCC West LLC
01.2021 - 08.2022

Administrative Assistant

Jefferson Parish Workforce Commissions Office
01.2013 - 08.2020

High School Diploma -

L. W. Higgins High School
Torien Seals