Tracey Cooks
Alexandria
Summary
Experienced and highly organized administrative professional with over 15 years of service within the Rapides Parish School Board. Skilled in office management, confidential records handling, customer service, and departmental coordination. Strong communication, multitasking, and problem-solving abilities with a commitment to professionalism and efficiency.
Overview
22
22
years of professional experience
Work History
Secretary
Rapides Parish School Board
Alexandria
09.2021 - Current
- Manage daily front office operations in a high-traffic school environment
- Serve as primary point of contact for parents, staff, and community members
- Maintain confidential student records in compliance with district policies
- Process attendance, enrollment documentation, and official correspondence
- Coordinate meetings, schedules, and school communications
- Assist administrators with reports, payroll documentation, and data entry
Risk Management Secretary
Rapides Parish School Board
Alexandria
08.2017 - 09.2021
- Provided administrative support for Physical Plant and Risk Management department
- Processed work orders, maintenance requests, and safety documentation
- Maintained insurance claims and risk management records
- Coordinated vendor communications and departmental scheduling
- Prepared reports and maintained organized filing systems
Paraprofessional
Rapides Parish School Board
Alexandria
10.2009 - 08.2017
- Assisted certified teachers with instructional support (Pre-K through 8th grade)
- Supervised students and supported Assisted certified teachers with instructional support (Pre-K through 8th grade)
- Supervised students and supported classroom management
- Administered assessments and maintained accurate grade records
- Prepared instructional materials and classroom documentation
- Participated in ongoing professional developments for classroom management
Insurance Representative
Best and Swains Insurance
Alexandria
01.2004 - 01.2006
- Provided high-quality customer service
- Maintained and accurately reconciled cash drawer
- Load and unload stock.
Education
Associate in Occupational Studies - Criminal Justice
Blue Cliff College
10.2008
Skills
- Microsoft Office (Word, Excel, Outlook)
- Records Management & Data Entry
- Ten-Key
- 40 WPM Typing
Multi-Line Phone Systems
Report Preparation & Document Processing
Additional Information
Alexandria Citizen Police Academy Session 12th & 13th
Generaleducationcoursework
- Career Management
- Computer Fundamentals
- Communication in the Workplace
- Spreadsheets and Data Management
- Business English
- Psychology
- Writing and Composition
- Sociology
Coursework
- Introduction to Criminal Justice
- Juvenile Justice
- Criminal Justice & State Criminal Code
- Criminal Justice Administration
- Criminal Procedure
- Evidence
- Judicial Process
- Criminal Investigation
- Criminal Law
- Contemporary Corrections
- Constitutional Law
- Criminology
- Introduction to Corrections
- Psychology of Criminal Justice
- Criminal Behavior
- Victimology
- Juvenile Delinquency
- Contemporary Law Enforcement
- The Police Process
- Organized Crime, Drug Abuse and Vice
- Criminal Justice Ethics
- Interview and Interrogation
References
Available upon Request
Timeline
Secretary
Rapides Parish School Board
09.2021 - Current
Risk Management Secretary
Rapides Parish School Board
08.2017 - 09.2021
Paraprofessional
Rapides Parish School Board
10.2009 - 08.2017
Insurance Representative
Best and Swains Insurance
01.2004 - 01.2006
Associate in Occupational Studies - Criminal Justice
Blue Cliff College